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April 2023 by Tracye W.
Visited this location this morning. Spent 63.00 dollars at the pump for a half tank of gasoline. Went inside to purchase krispy crunchy chicken. There was only myself and one other customer at the time. Female employee call me over right away to second window and proceeded to help me. I inquired about what kind of specials they had on the chicken, they don't have anything about specials posted inside. I order 2 wings and a small potato wedge. Mind you it's around 10:30 am so the chicken, wedges was fresh and fully stocked. I pay for my order but instead of finishing my transaction she tells me to step aside so she can help a gentleman that just walked in. He purchased a single Blunt. Then another person comes in and he buys two packs of cigarettes. Then she proceeds to complete my order. I explained to her that my time is just a valuable and that since I was the customer she was originally servicing that my transaction should have been completed before she served another customer that walked in during the middle of my transaction. She apologized, then the male employee, think is was a manager say to me that if I didn't like Don't buy. I let him know I didn't like being pushed to the side when clearly my transaction could have been completed before she started to help other customers. He apologized and again stated if I didn't like don't buy. I let him know that once a you start a transaction with a customer you finish it, if they couldn't handle the volume, was unable to organize themselves maybe they shouldn't have a krispy Crunchy chicken in their establishment. Requested a refund which was granted and left. I will not patronize this location ever again. The unprofessionalism, rudeness blatant disregard, disrespect is unacceptable! This location need to rethink having Krispy Crunchy chicken clearly these employees are unorganized, lack multitasking skills, have poor mannerism! Since I had to leave a star I gave them 1 star! In actuality they didn't deserve that! Zero is what they deserve! Lost a customer!
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March 2023 by Kathleen R.
Chicken at a gas station sounds sketchy but this chicken is good. Including after a night out. The biscuits are yummy too.
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July 2022 by John L.
I've been coming here for years, granted I grew up down the street. I normally don't have good encounters at gas stations but the guy(Adam) working there gave everyone and myself the best customer service. This was my first time inside and I noticed everyone walking out had a better attitude from when they walked in. P.S. they have the BEST gas prices compared to every Chevron in long beach.
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June 2020 by Mike M.
Refuses to allow customers use the restroom. Spent $65 in gas and $18 in snacks, yet, still wouldn't let me use the restroom...
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December 2019 by Brian R.
Not actually 24/7 on the pumps. Person working told me only 3 pumps are active and out of the 3, they didn't been work. Don't state that you are 24/7 when you really aren't.
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June 2019 by Akashi 7.
Very competitive price, close to AMPM and price only 15 cents different. ATM $2 WOW! Fresh coffee at 3:39 am, able to use restroom and choice of my flavor coffee, smiley cashier face, overall positive experience. Very clean outside and inside. I want to post this review which was my last night visit to the store. I was pleasant by able to use restroom, grab a fresh coffee with Spacial donuts offer. I was using cash which allow me 10 cents off with Albertson receipt coupon 20 cents off and VON's purchase rebate another 20 cents per gallon. WOW! 50 cents off per gallon, Cheaper then Costco gas price. Imaging! I'm again going! Also I was managed to offer Chevron credit card application by the cashier. Great service and satisfactorily visit.
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April 2018 by Sandra E.
I feel it necessary to state online and publicly. Found the merchant charging me credit, in which I always like to pay cash for the same reason of saving the $0.10. Today I went through a situation wherein the usual merchant charges me $0.10 more per gallon. He first insisted that it was a mistake, then again, not to worry, and finally he came over and re-assured me that he'd print me a receipt and that the gas pump station incorrectly is stating $3.939, where I should be paying $3.839 per gallon. So, I told the merchant, that's fine, I'll calculate it afterwards. I did, and what he was telling me was wrong. I went in for a receipt and the $0.51 he had to reimburse me. He printed out a receipt from a different gas pumping station, and then claimed that this was the initial mistake he had made. I looked over the receipt, and told him clearly to print me the receipt in which shows my true purchase of gas. Can you imagine, how much he makes from ripping people off within one whole year?! Thousands! I am disappointed with this gas station. Bad conduct. And to top it off, I was not given a receipt, given $0.50 and treated as if I was in the wrong. Will not be going here ever again!
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March 2018 by Victor Q.
Bad customer service, guy behind the counter always has a bad attitude. Not sure why the night time shift is always closed inside the store when this one guy works and he won't give his name...
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March 2018 by Oscar R.
Avoid this Gas station. I stop to get air on one tire. Lady tried charging me and I didnt have cash. She said we don't accept card for putting air. I been so many gas stations and they always do you that favor. But not this Chevron try to get all the money they can have.
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March 2018 by Ashraf B.
Cheapest price compare nearby 20miles, foods are fresh, coffee fresh, restroom nice and clean, cashier so friendly. Customer service great.
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December 2017 by jason e.
Sent a coupon out with the press telegram for 20 cents a gallon gas and it turned out to be 20 cents off a gallon instead. Drove across the city to get here just for the clerk to be rude and snatch the coupon out of my hand while I was still trying to figure out if I read it wrong.