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December 2023 by Marvin Castillo
José highly recommended, excellent service, very polite and efficient
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December 2023 by M Rrr
Not open during store hours
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September 2023 by Bridni Jones
The man's customer service was terrible. I get you don't want to be at work but just don't show it ? makes me nor want to buy and I walked right out. Lacks inventory as well....FYI THE WEB PRICES ARE CHEAPER THAN IN STORE AN ADDITIONAL 40 PER MONTH FOR BUYING IN STORE VS ONLINE 4 LINES IS 100 online buying in person you will pay 140.00 per month ...smh
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September 2023 by Tawni Rea Jordan
First time ever getting a phone from Boost very happy with it and customer service the guy who helped me Jose was cool really helpful ?
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March 2023 by Terrance Jones
Joseph was very helpful! His customer service is top tier!
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December 2022 by Veronica Hart
I experienced a very rude and what appeared to be a very racist store representative and/or manager. His name was Christopher Thompson. I was instructed by a Boost Agent at Phone Center to trade I phone and purchase new Android at store. I was waiting in line while Christopher was working with another customer when I came in. There's another customer who was an older white guy came after me. When Christopher finished working with the guy who was there before me, he immediately asked the other guy, the white guy, how can you help him. He then after a few seconds as I started to walk up state whether or not I was here first and I said yes and then he started to ask me how can help me. I informed him that I was looking for a new phone. He told me that he doesn't have any phone so he can go over with me because it's currently busy and around the corner they would have all the songs that I need on Long Beach boulevard. He called the manager and told him that I was heading over there. I get to Long Beach boulevard location. The guy didn't have the phones nor did he seem like he was actually a manager nor was he helpful or had any customer service. He said that they don't have the phones either. So now wasting my time. This guy did not want to take care of me in the proper way in the first place and then sends me somewhere else on wild goose chase. Neither of them were professional. Both were very rude. I came back to the Anaheim store to inform him that the manager at LB Blvd stated he did not have any phones and could not help me any further. Neither of them attempted to apologize not make it right. In fact Christopher begin to act a bit irate and even more disrespectful when I informed him and just wasted my gas because he did not want to tend to my needs, and refused to apologize without going back and forth like I am the culprit. Actually, he (Christopher Thompson) nor Gus (The Long Beach Blvd Manager) should be working with customers nor be in roles of leadership when they are racist, unprofessional, do not want to tend to all customers and treat them all fairly with dignity and with respect, and they also do not know their products nor have any phones in stock. Horrible experience.
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November 2022 by Eric Powers
Went there today at about 5:30pm and the guy working there is awful. Doesn't want to do anything or help. My boost phone was getting no signal, and he was clueless, and the only thing he could offer was a phone number but I can't call because the phone has no service. This is the same dude that couldn't help with anything a few months ago when I got the phone and I had to go to 2 of their other stores where I finally got help. I can't believe they got people like that "working" there.
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October 2022 by Emanuel M.
They got a guy working here that can't do anything. I made the mistake going here a few months and got false information and was sent to another store. Today I went there again and the same guy couldn't do anything to help with a phone that had no boost service. All he offered was a phone number that I couldn't even call. How in the hell are you not even able to troubleshoot your own phones? Worst customer service.
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January 2021 by Jose Perez
Went to switch and the employees there are great, good customer service and were very patient ! And they have the best prices around ! 10/10 recommend !
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January 2021 by Renai Davis
One of my cell phone stores.
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November 2020 by jenn chua
Guy there is terrible. Will give you false info to get you a plan that cost more. Go to pacific ave branch, people there are honest.
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March 2019 by Bill Bragg
It sucked. They didn't know what they was talking about dude was fat lazy and didn't want to help me
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February 2019 by MISS KITTY
FAVORITE STORE THERE'S A NEW EMPLOYEE THATS ACTUALLY HELPFUL AND TAKES HER TIME THNKS JANET
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February 2019 by Aj Jolivett
Great service very reliable and very reasonable in reference to pricing and data/hotspot allowance.!
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February 2019 by Janiet Leday
Amazing customer service by janet shes vert help ful and patient and Answers all my questions
