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July 2023 by Andy F.
I came in for an oil change and they broke an air valve in one of my tires, causing me a flat tire. They told me they couldn't fix it, and I had to drive it somewhere else and get a new tire for 250 bucks. How do you pop my tire while doing an oil change? Never coming back
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June 2023 by Lauri R.
Big shout out the the workers who ran out to the street yesterday 6/22/23 at approx 0845-0900 hrs, to help a vehicle that looked like the driver was in distress. I drove by the car that was stopped in the middle of the road inching along. The guys ran out opened the passenger door as well as the drivers door, probably thinking as I was, that maybe a Medical emergency was going on. Then I saw the driver slam his door, drive thru the jiffy lube driveway and drive off. Great job guys.
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June 2023 by Allison M.
I've been coming to this jiffy lube for almost 3 years now and I have to say I have never been disappointed! The lady who works behind the desk is always super nice and makes sure that you have everything that you need done. I typically come here for oil changes and they are always super quick with it. The longest I've waited in the past was about 30-40 minutes. I have never had any issues with them either. Depending on what you need I would say the pricing is reasonable. When you get an oil change they also clean your windows, vacuum the floor, and they also check other fluids as well!
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May 2023 by Erica Johnson
??⭐️
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April 2023 by Yasmin B.
I have been taking my car to Jiffy Lube's all across this country and I have heard stories here and there of them doing something wrong and damaging a vehicle. I never had any problems personally until my last oil change. Finally my time had come. They failed to replace my oil filter correctly during my oil change. Something that has never happened in all the oil changes I have had on my 23-year-old vehicle. As a result of their error, I ended up with a massive oil leak. It didn't happen right away but gradually over time and by the time I took it to a shop to have it diagnosed, the technician said the filter just fell off in his hand when he touched it. That is not normal. I called Jiffy Lube and asked them to cover the charges for the new oil filter, the oil that had to be replaced, and the diagnostic fee. Not surprisingly, they gave me push back, refused to own their mistake and proceeded to offer me a free oil change as consolation. They refused reimbursement for the other charges because they said I should have brought it back to them. Like I'm supposed to know that they screwed up and didn't place my filter correctly. I was freaking out that I was going to have a massive repair bill. When the shop told me it was a just a minor fix due to a loose oil filter, they weren't going to just let me have my diagnostic fee back. I had to pay that diagnostic fee because I had a massive oil leak caused by the technician at this Jiffy Lube store. I told the manager, Danny, that it was extremely disappointing that they don't stand by quality of their work. Apparently the owner also didn't want to stand by the quality of his work either. So I highly recommend you go somewhere else. Corporate will be hearing from me too. They should be embarrassed. To show you what they refused to reimburse, it was a $140 diagnostic fee, $5 oil filter, and $12 of new engine oil to replace what leaked out. For that, they have lost a life-long customer. They had a golden opportunity to make it right and they screwed it up. For perspective, each oil change costs me almost $90. They would have made that up in 2 visits. Goodbye Jiffy Lube, I have other choices and so do you.
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April 2023 by RoseEllen S.
Once upon a time, this Faerie Queen needed to take care of her white stallion (aka Saturn) and took it to Jiffy Lube. We have had our car serviced here for years. The people are honest and kind. They work fast, too! Listen to their recommendations. They know what they are talking about! The end.
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March 2023 by Camilo A.
I Got my tires taken care of here with great service and efficiency. Great location highly recommend.
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February 2023 by Van Bradley, Sr
Nice and clean. Seemed fully stocked. Staff was pleasant.
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July 2022 by Lesley B.
I had to make sure I'm leaving my review for the right location. I see that Adrienne was also given a review at the PCH location but not sure if he works both. Anywho, Adrienne was honest, knowledgeable (gave me feedback on what needed to be done in the future but outside of their scope = tire replacement), and very COURTEOUS. God knows how many times I was called ma'am haha! That's who you want to represent your establishment on the first customer interaction. It sets the tone. A true professional and had a positive attitude that radiates regardless of being called "Ma'am or Sir." Not to forget the rest of the guys who were so nice and made me feel at ease leaving my car in their hands for 10-15 mins. Maybe the team culture here is pretty solid. They all seem happy & satisfied. Give these guys a raise, they deserve it. Happy staff, happy customers. P.S. I left my water bottle & was reassured it'll be there once I'm ready to pick it up. These micro gestures matter.
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July 2022 by Devin C.
They don't stand by their work, my car was in much worse shape after I went there. Spent more than $400 for nothing.
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July 2022 by L P.
I had my oil changed and drove straight home afterward. The next day I saw this huge oil stain on my driveway that wasn't there before. Out of an abundance of caution I placed cardboard under the car to see if I'd catch more oil and I didn't. It seems they made quite a mess and spilled oil all over my engine and then it all dripped down onto my driveway.
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April 2022 by Silver F.
My car needed an oil change, and they answered and responded pretty quickly. And finished the job fast. They even vacuumed my car. Excellent service!
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April 2022 by Farrah W.
Everyone working at this location is excellent!!! Came today around 3pm, service was fast and they were so helpful. The staff let me know what other services I may need soon, and showed me that my tires need to be replaced. I really appreciate them caring so much or at least acting like they do hahah!
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April 2022 by Ant D.
Sometime last year I got an oil change from this location thinking everything was good. I took my car to Toyota Dealership for an oil change since they had a deal going on and they said the previous person who did my oil change did not add the cap back into the oil filter housing which Toyota claims could be dangerous without that piece. Most likely whoever worked on my car did a "quick job" without verifying all the components were placed back. Never going back to Jiffy Lube or any of these "fast" oil changes.
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March 2022 by Paula N.
In a pinch for an oil change, I went to Jiffy Lube right after opening on a Saturday. I've heard mixed reviews in the past regarding Jiffy Lube in general, so my expectations were low..however, I'm happy to say, I'm impressed! Highlights of my quick trip: 1. Straight forward and pleasant customer service. For once, I didn't feel too pressured to do any other service. 2. Fast service. I got there at 8:30am and was done by 9:00am 3. Deals: Upon check-in via Yelp, I was able to redeem a $20 off coupon for my oil change. My oil change was a little under $100 after discount was applied. Of note, coupon is also available online. 4. Indoor waiting area with several seats and coffee. And the cherry on top? They vacuumed and cleaned my windows. What a nice gesture to add to any service.
