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November 2023 by Jana S.
How do you know if you are really getting the deluxe wash that you paid for (wax and all)? Well you don't, you trust the car wash place will do what they promised, unless you accidentally discover that all the cars going through the wash (including mine) didn't get the wax service. We received the excuse of " THE MACHINE IS BROKEN"...but wait WHAT? you didn't tell me that when I asked for that service and then when I went inside to pay. The question becomes how many customers got scammed today, yesterday, last month? Be careful where you leave your hard earned money. Very disappointed and angry to say the least.
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October 2023 by Jonathan Montgomery
Nice car wash quick and professional, reasonably priced
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October 2023 by Elsa Jenabi
i made the unfortunate decision to take my car to be washed here. The wash mediocre at best but what really got me was the rudeness of the man at the cashier. Needless to say I will never go there again
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September 2023 by Mari H.
DO NOT GO HERE!! Under new management, and the results are ALL BAD!! It takes TWICE as long to get a vehicle washed with LESS THAN subpar quality. It took nearly an HOUR AND A HALF for her to do our pick-up truck, and that was ONLY because we got tired of waiting, and asked her to stop!! Meanwhile, 5 vehicles, both compacts & SUV's, had gotten done. When we got in the truck, it was SMOTHERED in Armor All. Actually, it's not even Armor All, but, their cheap, knock-off version. Later on, when I opened the glove box, I found a HUGE glob of it INSIDE!! Normally, when you apply Armor All to a rag, you're only supposed to use a small amount, and then evenly spread it, or what I do is put a dab on a rag and fold the rag towards itself so the glob gets spread over the rag before applying it to my car. She must've put a huge glob on the rag in order for it to find itself inside my glove box!! I also noticed that she didn't use separate rags for interior and exterior. I think that's why she kept having to wipe it down over and over, 'cuz it wasn't dawning on her that using the same rag she Armor All'd the interior with to do the exterior, (windows included), would not, "work out." Needless to say, the interior was still slick and shiny THREE WEEKS later, as if it just got Armor All'd that day!! Also, if you have seats that are part cloth and part leather, they don't care, they will apply Armor All to EVERYTHING inside!! IT GETS WORSE. Apparently, there's a shortage of ladders, because the girl STOOD ON THE SEATS, (ALL of them- driver's & passenger's seats, front AND back seats, in order to reach the top of the truck!! Good thing the part she stood on was leather, 'cuz I would've had a fit had I seen wet footprints on the cloth portion of the seats.Watching her try to put the floor mats in was painful as well. After a good 10 minutes of struggling, her co-worker had to put the floor mats back in for her!!MANAGMENT NEEDS TO TRAIN THE EMPLOYEES BETTER AND PROVIDE EQUIPMENT FOR THEM TO DO THEIR JOB WELL AND PROPERLY AND IN A TIMELY FASHION!!My friend has been going to this car wash for decades, and the service has always been good- fair prices, in and out in less than an hour, even when we got gas, and had the exterior, including tires, and interior done.SO SAD to have to find a new go-to car wash after going to this one for decades
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September 2023 by Richard K.
I took my Jeep in Saturday for a wash. When the attendant brought it out to dry it I noticed dings on my rims , one on each wheel. I alerted the person in duty. The attendant lied and said the dings were there already , when they clearly were not. It's a brand new Jeep. The person on duty said a manger would call me. No call yet. As a matter of fact the phone number on the receipt and website are not in service. I hope I get a call to resolve the matter , but I'm not holding my breath. Very sad way to run a business , lie to the customer and not call back towards resolution.
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September 2023 by Michelle M.
I would recommend any other car wash over Mirage. I used to come to this location for years and stopped due to poor & slow service. Fast forward a couple years and thought I'd give them another try. The wash was good however the damage to my rims was not. The person in the office came out to see the extent and brought the attendant over to comment. She said the damage was already there and they brought it up when we dove in. This was a flat out lie which I made very clear. I was told that they would send the pictures to the owner who would get in touch. Of course that hasn't happened and the phone number they gave us and the one on the web page is is not in service. Next step, making a visit in person for whatever that will be worth.
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September 2023 by JOHNNY FABULESS
There's always room for improvement but with that said they do a great job all by hand. Their finish people are awesome
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September 2023 by Jeanie Roberts
I thought they did a excellent job and their prices are reasonable
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August 2023 by Alex K.
I recently visited the car wash & they forgot to Armor all (shine the tires). I didn't notice it at the time of pickup & when I got home I noticed it wasn't done. Drove back to the car wash & told the attendee who checks in the car that it wasn't done. He told me to find the person who cleaned your car to do it. That person was busy cleaning another car but he noticed me & he came back to do it. I noticed the attendee is checking his receipt in front me to see if I was telling the truth. When I told him that I wouldn't lie for $4, he responded is there a problem if I check?They should train these people better how to speak to their customers especially when you spend $40 (including tip) for a car wash.
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July 2023 by Maduka W.
My husband used our family van when we were renovating our house. It was really dirty and messy in side. A friend recommended us to take it to Mirage for an interior clean. We are fully satisfied with the job. They did a wonderful job.
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July 2023 by Marina R.
it took 30 minutes for the shop to get my car in the car wash and 30 minutes todry it looks pretty good but for 1 hour it really bad and i recommend notcoming
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June 2023 by Michael Tipton
Been going here for a long time but dont always make it. Very happy with the work they put into cleaning my car. But especially want to mention the amazing job Angel did when I brought it in for a detail. My car was a mess and he tirelessly labored on getting it back to prime condition working up until closing to make sure it was done right. Great job! Thank you again!
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February 2023 by Allisha N.
Been taking my car here for years. Never a problem. Took my SUV for inside detailing, it may have looked even better now than when I got brand new. This is a car that transports a very messy toddler and sometimes anxious dog. Super clean.
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January 2023 by marilyn day
An okay clean of windows. Slower than other car wash I use.
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November 2022 by Nia Y.
I trust this car wash!!! I've been going here since the summer and it's always a calm environment; unlike other car washes that are loud and the waiting area is always small. I dropped my phone in between seats and I had no idea it fell off my purse. While I was at the register, the employee who wrote my ticket brought my phone!! WOW! I was shocked and very impressed......and grateful for honest employees. Especially these days in the world, it's so hard to come across nice/honest people. The owner and his son are very nice people; very welcoming. It's got that family feel environment.
