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August 2024 by steve zorn
Manager went way out of her way to help us mail an oversized package. One of the other workers there , a young Mexican kid was helpful on the three occasions to get this mailed. So good to see this type of work ethic.
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August 2024 by Ivette Castro
Always a great experience using this store to drop Off my packages
Thank you, Maleek Jones for your great customer service
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August 2024 by CRYSTAL Nave
The Customer Service and cleanliness of the store. Walking in, you are acknowledged with a smile, and you are serviced in a timely fashion. You are asked if there is anything else you like help with, and you are welcomed back. No matter how far I am, I will choose this location every time. Comfort and ease is everything to me. Thank You.
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July 2024 by Destiny Flores
I go out of my way to this location because the employees are amazing. Maleek has amazing customer service and always goes above and beyond. Thank you!
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July 2024 by Monique Gramling
I am writing to express my utmost appreciation and commendation for Sandra, Justin, Juan, Maleek, Kristen, Elle, and Brittany, who work at the UPS Store located at 25745 Barton Road in Loma Linda. This review is a testament to their exceptional service, which goes beyond the ordinary, making each visit to the store an incredibly positive experience.
Each team member deserves individual recognition for their unique qualities:
Sandra consistently demonstrates remarkable patience and is always ready to assist with a smile, no matter how complex the request.
Justin stands out with his extensive knowledge of shipping options and services, ensuring that I always receive the best advice tailored to my specific needs.
Juan exhibits an incredible level of kindness and goes the extra mile to make every customer feel valued and attended to.
Maleek is the epitome of efficiency, providing swift and accurate service while maintaining a friendly demeanor.
Kristen brings a buoyant energy to the store, greeting everyone by name and creating a welcoming atmosphere that feels like a home away from home.
Elle showcases outstanding problem-solving skills, whether dealing with a complicated shipment or providing detailed information on various store services.
Brittany excels in customer care, handling transactions with precision and a genuine care for each customer’s satisfaction.
It is refreshing to walk into this UPS Store and be greeted by name with such kindness. The team does not merely provide a service; they create an environment where customers feel valued and appreciated. Their collective efforts have made this particular store my go-to location for all shipping and business needs.
I wholeheartedly recommend this UPS Store to anyone seeking reliable and personalized service. The exemplary team of Sandra, Justin, Juan, Maleek, Kristen, Elle, and Brittany is the reason this store stands out in excellence.
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July 2024 by Tiffany Aoi
Cameron was really helpful and polite even though the store was really busy. And now there’s a kiosk to scan for our Amazon returns!
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July 2024 by Kristina Olsen
Fast, friendly, and efficient. Cameron had me taken care of quickly and with a smile.
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July 2024 by Omar
Customer service by Gabrielle was superior. Pleased experience being able to drop-off an Amazon return.
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July 2024 by Haleh Bahrami
Friendly, knowledgeable, quick service
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July 2024 by VelvetVon Black
I always get the same two gentlemen when I go there. Exceptionally nice and efficient. I go out of my way to go to this location.
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July 2024 by Michelle Fletes
Helpful staff!
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May 2024 by Amanda Markel
Very helpful and informative on shipping my packages! Great customer service and friendly welcoming attitude! Thank you Justin!
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May 2024 by Redfosa Admin
I needed some flyers made for a bingo fundraiser which is for an animal rescue /charity . Proceeds benefit our local rescue partners & shelter .
Maleek , Justin & Britany went above and beyond to help me. Polite , efficient took their time with the copy & modified my portrait in order to accommodate a special size for our flyer !
I appreciated the courtesy and the excellent quality of service !! They are now my “UPS Gang “ !
I’m going to recommend them and this store for ALL my printing , shipping and postal needs !!
Thank you so much !!!
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May 2024 by Emily Sparks
The devil works hard but these employees work harder.
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May 2024 by Naomi Baring
Exceptional service! Associates are friendly, knowledgeable and quick service. Store is clean.
