Rite Aid is a well-known pharmacy and drug store chain that offers a variety of health and wellness products, services, and photo printing. Customers appreciate the friendly and helpful staff, especially highlighting the excellent customer service provided by employees like Shawn, who always greets everyone warmly and offers great assistance even when busy. Many customers have been loyal for years, with some shopping at Rite Aid stores across California and Oregon for over two decades, citing good prices, great sales, and the store's reputation for quality ice cream. However, experiences with staff can vary. One customer shared a negative experience with a pharmacy representative who was unprofessional and rude during a flu shot appointment. This individual accused the customer and her son of lying about the agreed-upon appointment time, causing embarrassment and frustration. The customer expressed disappointment with the treatment and indicated they would take their business elsewhere due to this incident. Despite this, the store generally receives positive reviews for its welcoming environment and helpful staff. The pharmacy staff, including those in the pharmacy area, are recognized for their assistance, whether in providing medications or helping customers in urgent situations, like needing medicine during a storm. Overall, Rite Aid aims to improve community health and wellness through engaging experiences, reliable products, and dedicated service, encouraging customers to not just get healthy but thrive.
Rite aid and I go back to the Thrifty years of 5 cents ice cream scoops. Rite Aid is just Thrifty in many ways except name change. They have most of same inventory and service is great!
January 2024
Such an amazing service for ice cream ?..Kevin was so patient when ordering different flavors. Not rushing us and super Friendly. My 7 year old son gives Kevin and this Rite Aid a 10/10.
January 2024
I've been a customer for around 24 years. Always have recieved excellent service. Shopped at stores throughout California, as well as Oregon. Good prices, great sales and fantastic ice cream.
