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November 2023 by Tekla Sadia
The providers are spot on. They have to train their ancillaries to respond with compassion and respect.
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September 2023 by Leticia Olivar
They are good MD’s but they run out on Specialist. That’s been happening to me many times. But my primary Dr. Is good.
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July 2023 by Brad Shreve
One thing that concerned me when I moved was leaving my outstanding medical group and I'm grateful to have found Loma Linda. In every department I've been met with friendly, professional staff. And my referrals are processed lightening fast. I live in the a desert city 50 miles away from Loma Linda which has three hospitals and all are places to go to die. I choose LL despite the distance because I had a gut feeling I'd be happy. Thank you Loma Linda for proving me right.
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December 2022 by Regina Vitulli
I am very disappointed that the doctors office called me and told me that I would have to do a video appt for my cough. I asked how a doctor is going to listen to my lungs over video? This is why the urgent cares and ER's are so full. How about doctors actually be doctors instead of forcing patients into UC or ER? I thought masks work for everything?? Terrible service today. Very disappointed.
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September 2022 by The Random Hernandez’s
The clinic is basic in medical needs. Availability to be seen by your primary doctor is limited. Recently, nurses spoke to me regarding setting up an appointment and when I called back to check if it was still available they told scheduling they didn’t remember speaking to me.
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August 2022 by roseanna alcala
WORST MEDICAL GROUP, THEY DONT PROCESS AUTHORIZATIONS IN A TIMELY MANNER, THEY DENY SERVICE WITH NO VALID MEDICAL REASON, JOYCE THE UM SUPERVISOR AND JACKIE THE CASE MANAGER LIE AND GIVE FALSE INFORMATION TO THE UHC, JACKIE IS DISCRIMINATING TO PATIENTS SHE THINKS SHE IS A DOCTOR AND DENIES SERVICES THAT SHOULD BE RENDERED. LOMA LINDA PATIENT RELATIONS WILL NOT CALL BACK THEY ARE USELESS AND DO NOT DO ANYTHING WHEN A COMPLAINT IS FILED. LLMG VIOLATES THEIR CONTRACTS WITH MAOR INSURANCE COMPANIES. THEY DO NOT ALLOW CONTINEUITY OF CARE AND COULD CARE LESS ABOUT THE PATIENTS CARE.
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August 2022 by Roseanna A.
Loma Linda medical group is the worst. They do not process authorizations in a timely matter. Joyce the clinical supervisor in the UM department does not follow up and lies to the insurance companies when you have a 3 way call. Jackie is a case manager in the UM department she tells doctors they are not allowed to request an authorization with a number of visits. Jackie and Joyce has repeatedly denied authorization for my mom. Jackie is discriminating against my mom. There are doctors orders now but Joyce will not go outside the network to find a SNF, since they are only are contracted with a few SNF. This has left my mom with no services, this is the kind of crappy care Loma Linda Medical Group offers. I would not recommend them at all.
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July 2022 by Gustavo R.
if you belong to this medical group , i don't recommend benjamin Riter as a medical care doctor!!! the guy should exchange his sacred white coat for a NASCAR Jacket with all his faithful sponsors on it , like Phizer, J&J and astro zeneca, etc,,,,,,,he is a total sellout!! i went to him to try to get a temporary medical clearance to fly abroad internationally for some paperwork and he would not help me with no medical excemption! NADA! ZIP! NOTHING!!!!! spineless , no moral compass! arrogant !! i felt very strongly about avoiding a vacinne shot to travel abroad , because of a enlarged heart i was diagnosed back in 2012, when i came to him he said ' until i see the evidence for myself i will not believe you have this medical condition ? so he ordered a eco cardiagram and the results showed i have a little larger then average heart arteries , he would not grant me anything just kept raving about all the positive statistics about getting a covid vacinne!!! so to make the long story short i finally decided to get the J&J one shot and i feel a bit depressed not so much because of the shot but because this so called doctor broke his medical sacred hippocratic oath and bowed down to big pharma! so when the time comes that this whole take the jab scam comes to an abrupt end just remember this imposter was all for it! loma linda university medical center is a big lie! they don't care about patients just the bottom line!!!!!
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June 2021 by Gerry Garcia
Over rated!High turn over of primary doctors - needed find another doctor after another. Under the care of 3 primary doctors in 1 enrollment year... and this quarter, have to find another one again.Not good at all.Poor communication/coordination.Doesn't respond on a timely manner to pharmacy question. Replies back after 4 days but issues doesn't get resolved. Over due to switch provider... Redlands Community Hospital is still and remains to be a patient-centered hospital of choice.
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August 2020 by Lu Dlr
Staff is very professional and attentive.
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December 2018 by Nicole A Cooper
All doctors, nurses, and clerks that I've come across were very professional and extremely helpful.
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October 2018 by Charles Cagle
Dr. Heidi Choi is the best Dr I have seen in 30 years. She listens to all my concerns and its a safe place to share medical issues without judgement. She is a great Doctor and makes you feel at ease during the visit.