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December 2023 by Sandra G.
my sister-in-law referred me to Rafael. He has great customer service very honest, reasonable prices, which is rare these days. I will be referring him to all my family and friends. Thank you, Rafael.
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July 2023 by Gina
I popped in unannounced(wrong place) for an oil change. They were great! Fit me in. I was out of there in 30 minutes. I would recommend them anytime!
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July 2023 by Dan2468
Update (7/14/2023):I have been taking my truck to this place since Bob was the owner, and since Rafael became the new owner, I have continued to take my truck here. The quality of service is just as good and Rafael is an honest, helpful mechanic.(Original review:)Quality work and honest. I have been taking my current and previous Ford F150 pick-up to his shop for a few years with no problems. In my experience, Bob will not charge you more than necessary, but he will do quality work and make sure the job is done right.I first checked out Bob's Auto after a friend recommended it and after getting a ridiculous price quote from a Discount Tires shop for replacing upper ball joints on my Ford pickup ($400 including labor). When I came to Bob's Auto, he charged about half the price for parts & labor. Later, when I took my truck to replace the PCV valve, Bob gave me a price quote that included replacing the hose. However, after his mechanic finished, he only charged me for the PCV valve itself, and told me the hose was still in good shape. A dishonest mechanic could have easily done the hose as originally planned and charged more.I have also conversed with one of the shop's main mechanics, Chris, who is not only knowledgeable about cars at the hands-on level, but has an extensive education and experience giving actual classes on car mechanics. He is both handy and "book-smart" about cars. I would recommend Bob's Auto 100% and am confident the job is getting done right for a reasonable price.Added later: I remember another experience that highlights the honesty of this shop. I was doing an oil change on a friend's vehicle, but the oil filter was screwed on too tight and I broke the oil filter wrench I had used in an attempt to loosen the filter. I brought the car to Bob's Auto and asked if they could loosen the oil filter. After the mechanic successfully loosened it, I asked Bob how much I should pay. Bob refused to take any money for the shop, and told me to simply give some cash to the mechanic who had taken off the filter.
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August 2022 by mark brewer
I have taken my cars to Bob"s several times over te years. Rafael is a master mechanic and can fix anything. He also put a new catalytic converter on for me. Very reasonably priced also. I highly recommend them. Ask for Rafael.
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May 2022 by Cc Carter
Had some squeaking brakes and since we will be headed over some mountain passes, we have Bob a call. He got us in same day and we received quick professional service. We highly recommend Bob's Automotive.
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September 2021 by Nguyen T.
Rafael is a great mechanic. Reasonable price and excellent, honest work. Would definitely return.
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October 2020 by Ronald R.
I took my 2004 Chevy Astro Van to them on a recommendation. I was very satisfied with the service and friendliness of the people I meet. They promised and delivered exactly what they promised... Exceeding my expectations, they are very fair with pricing... I felt conformable leaving my van with them and will continue to bring my cars to them.
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September 2020 by Jim Sul
Very honest here. A tire shop stripped one of my lug nuts and could not remove 1 time. I took it to Bob's and they were able to get it off for me. They quoted me 50 dollars but when I went to pick up, they only charged $35. That's pretty darn honest... I agreed to 50. :)
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November 2019 by chiefer sutherland
Great service my experiences . Also reasonable price compared to the other two places i went to
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November 2019 by King Rebel
Good service
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October 2019 by Amia S.
$200 deposit for an oxygen sensor they had on the premises, $297 total for the part and labor. I never got the one they supposedly replaced. I won't patronize them again. I believe the mechanic overcharges based on what you don't know. Do your research and ask to see the parts they replace and the new one. Lesson learned.
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April 2019 by dan2468101214
Quality work and honest. I have been taking my current and previous Ford F150 pick-up to his shop for a few years with no problems. In my experience, Bob will not charge you more than necessary, but he will do quality work and make sure the job is done right.
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January 2019 by Andrew Heredia
Rafa does great work. Highly recommended
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October 2018 by D Wolter
The poster (Azurae Aldrete) who posted the bad review for Bob's Automotive has posted a fraudulent review. I know this because 1) It was Memorial Day and Bob's Shop wasn't even open and 2) They came to my shop (West Coast Smog) which is next door to Bob's, and yes we were closed and we do not have air for customers to use. This person was directed to another shop in our same complex that was open for business and they never even tried to ask them for air. I also have surveillance (both audio and video) footage of this incident to show how these 2 individuals have lied about what actually happened that day.
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September 2018 by Alane B.
I have been taking my vehicles to Bob's for more than 5 years now and I won't go anywhere else. They are professional, honest, kind, always go the extra mile, and have the best and most competitive prices around! When my '99 Escort was on it's last leg Bob came up with creative solutions to keep that car going as long as possible without costing me an arm and a leg just because he knew how important the car was to me. Bob really cares about his customers, and the quality of their work is superb.