1 star because no choice. They closed my credit card account because my wife needed a replacement card from 2019 that she never received. The person on the phone also hung up on me. Bad customer service and have been a customer a long time. Will be banking elsewhere in the future.
July 2021
Branch does not answer phones from customer or central Wells Fargo call center trying to help customer.
September 2020
The covid rates are down and the virus has mutated to be less severe, but Wells Fargo arbitrarily decides to close on weekends. 99% survival rate!