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April 2024 by Drew Esquivel
I just wanted to say that the manager his name is John. I believe is an awesome asset of your company because the fact that I had a problem with return. He took the time and had the patience to look into it. Found out when it was done because I had lost my receipt and I didn't see any of the balance in my account but he took the time to look into it. So I now know that it was placed on a Tuesday not on a Monday so I appreciate it thumbs up ??????
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March 2024 by Porter Rannals
Didn't fill one of my prescriptions, and missed one of my fiance's prescriptions. The more important meds we needed they have tried to short me on meds before and super rude over the phone
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March 2024 by K B
Be careful. They will short you on your prescription. They will try and pass off 15 day Rx as a 30 day. If you insist on getting your meds here then make sure you ask what’s in the bag before you purchase cuz your insurance won’t fill it twice. They did it to me 3 times and I’m outta there. I already pay too much for rx don’t need Walgreens scamming me.
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March 2024 by Saul R. Gonzaga
Slow pharmacy service
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February 2024 by Anna C.
They have a sign on the wall that says free Covid testing for those without insurance. Then you get to the pharmacy counter and they tell you the test is actually $19.99.
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January 2024 by Debra Smith
I do not use the pharmacy and the front staff of the store is so nice to me. Suzanne, Front End Staff is great!!
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October 2023 by Ashleyrae T.
I used to love Walgreens. there are many things I still like about Walgreens but their pharmacy SUCKS. Ive been getting my prescriptions filled there for over 10 years and the past six months they've had shortages on my prescriptions and instead of them finding correct dosage of the medication I need, they've asked me to call around and ask about my Vyvanse which is similar to Adderall, so it's a certain schedule (whatever) medication. It would be like calling around and inquiring if certain pharmacies have oxycodone on hand. Understandably so, other pharmacies are very hesitant to disclose information about these prescriptions so this is made it more difficult for myself and my psychiatrist as I have to call Walgreens before my psychiatrist writes my prescription, and ask what dosages are available, if any. I call and inquire about my normal dosage I get put on hold and told they don't have it then I have to ask about certain combined dosages. Again, I get put on hold while they check for the last combined dosage I received only for them to come back and say that it is no longer available so the last time I had to a different combined dosage and my guess is that other people are having to do this as well so next month when I go to fill my prescription, that is absolutely necessary that I have because if I don't, it's difficult for me to function and stay awake. They also recently came out with a generic Vyvanse and Medi-Cal only covers name-brand Vyvanse so there's another issue. there is also been a nationwide shortage on this particular drug. I realize certain things are out of their hands, but then again, I also feel as though they should prepare for these things. I was also getting another prescription there and they change the manufacturer , so Medi-Cal will not cover my prescription there so they told me that I need to call around to different pharmacies and if I find one that uses the previous manufacturer, they'll send the prescription over there. Recently, when I spoke to a pharmacist from a different pharmacy regarding my Vyvanse, she was hesitant to tell me about it. She couldn't understand why Walgreenz would have me do this as their customer. She proceeded to tell me that the way their pharmacy works is if a similar situation occurs, they do that work for their customers and Walgreenz should be doing the same thing. Seeing the most recent news about the walkout & their work conditions I understand they most likely don't have the staff on hand, or the ability to be able to do this. however, I am still considering switching pharmacies due to these ongoing problems. Also, they only have one pharmacist on at night. It's not her fault, but I get put on hold put back on hold put back on hold put back on hold only to be hung up on eventually. I feel horrible that she's been put in this position to clearly have to do that to be able to get her job done. I see them as such an advanced pharmacy. I'm not sure exactly how they are ran, but One would think that with the patients or customers they have who are receiving the same prescriptions monthly that they would have them in stock.
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October 2023 by Mia F.
Love coming to walgreens with my mom. The staff is always attentive to everyone. The lady who usually works by the makeup aisle is always kind to everyone , she needs a RAISE ! She is always making sure everyone is doing well, and that's something she's amazing at . I also love coming here because they're always restocking on skincare, and it always makes me happy! Dad loves it here when he needs a refill on his inhaler . Anyone who has social or panic disorders should definitely come to this store , it's an amazing, quiet environment !
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October 2023 by Leona L.
It says they're open 24 hours but actually there are carts in front of their locked door at 6:30am. Misleading.
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September 2023 by Comelia J.
If you are an injured worker who needs pain medication monthly, the Walgreens in Lodi is not for you. Like a ping pong ball you will be tossed back and forth between State Compensation and Walgreens for over 10 days and no one cares that you are without pain medicine.Calling early does not work. Stating the medication has been the same for many years does not work. Calling the adjuster? Means nothing to Walgreens. The clock is still ticking and the message is the same. "There is an insurance issue and we are still working on it." "How many days does it take," I asked."They have to call us." But they did. "Oh, yea, I see they did and we are still working on it."Time is always important for Seniors, and each day without pain medicine isof utmost importance. Take heed.
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September 2023 by Ron & Ellen Adventures
Store seems understaffed and not well stocked, Pharmacy is slow and has limited medication and seems to run out of medication frequently. Called ahead to fill prescription only to find out they were out of a needed prescription and don’t know when it will come in, this has now happened 3 times. Pharmacy says it’s the doctors fault that they know and just aren’t telling patients, really how does Doctors know their stock.
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September 2023 by Leah Erickson
Worst pharmacy ever. You will sit in line for an hour. They never have enough help.. go elsewhere.
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September 2023 by Anthony G.
Every time I come here to get my medication I have problems, and some of the workers are really unprofessional. I I would recommend cvs
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August 2023 by Roxana A.
I went to pick up my brothers medicine as my mom was sick at home recovering from surgery the pharmacist Jasmine tells me my insurance won't cover 2/3 medications and there super expensive, i got very confused because normally the doctor would tell me i have to buy the medicine over the counter but she specifically told me they would include it with the medication they sent him.. i had gone through the drive through so i ended up stepping out to buy the medicine. I went to the pharmacy line because i needed to see which medicine i needed to purchase and the nice gentleman tells me my insurance covers it. I am absolutely shocked that she could have mistaken that. When i went back she blamed it on her coworkers that told her to say that. If it wasn't for that nice guy i would have payed for the expensive medicine wow!
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August 2023 by Michelle Walker
Time to move my prescriptions to Costco again. The pharmacists think they know more than my doctors do about my health, without ever having examined me. Amazing! Apparently my prescription for 90 thyroid pills can't be refilled "early", although the last time they filled it, they only meted out 20 of the 90. It's not exactly "early" if you filled less than 1/3 of the rx last time. Then they gave me 2 different strengths of a blood pressure medicine, as prescribed, but they gave me pills that look EXACTLY alike, which is dangerous. I asked them to use a different manufacturer, but no, can't do that either. My third medicine is never refilled with the rest of them, for no reason, except that it gets hung up in the online renewal system because the pharmacist "needs to review" it for 5 days before they eventually kick it out of the system and make me call it in. Every month I pick up about 10 prescriptions between me and my MIL, and I have to go sit in the ridiculously long drive up line at LEAST four times over the course of a week, because there has not been one single instance where all of the meds were ready at the same time, even though there were refills left on all of them, and when I started *trying* to get them refilled, they were all on the same cycle. Now all of the refill dates are spaced out over about two weeks, instead of all at once, because of these unexplained but repeated delays. The pharmacist feeling the need to override what my doctors have requested is really the last straw. My thyroid pills are key in keeping what's left of my thyroid healthy after my cancer. Yet they just canceled my refill request yet again, after shorting me 70 pills last time. Costco will fill it for cheaper, anyway.