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March 2024 by Don S.
Lol you was simply outstanding! He walked us through the various options for phones and for services with detail and patience. He identified numerous areas to save us money while increasing services/benefits. We had a bit of a wait, but we were a walk-in. Once we began our discussion with Kolby, it was apparent that any wait was because they take their time to provide each customer the service they deserve. We were VERY happy with the customer service and the products we received.
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January 2024 by Alfonso Ochoa
Great customer service knowledgeable and helpful staff
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December 2023 by Chris Cottle
Great fast and friendly service
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December 2023 by Laura Rivera
Amazing service! Everyone was friendly and very helpful!
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November 2023 by Monica Samaniego
I had a difficult afternoon. My old pixel 4 was ready for retirement. I walked into the store just after closing. Not realizing that the store was closed Kolby and his staff agreed to assist me. I was there to either activate a very old phone for temporary service or potentially buy a new phone if it was financially feasible. Kolby agreed to look over my account. With his expertise he reviewed my account, found that there was an opportunity to improve my service plan, I was also eligible for a Black Friday deal, which turned out to be to my benefit because I am a fan of Google's pixel phones!! Kolby found a deal that included the new pixel 8 pro and the Google watch for a remarkable deal. Considering my predicament at the time I walked into the store I was beyond in need of superb assistance. Kolby turned out to be the hero of my evening! Great service!! Great phone!! Feels great to be reconnected back to society.
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November 2023 by Adrian f Ramírez
very long wait it seems like a doctor's visit After that long wait we were not attended to and we all returned home.
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October 2023 by Stacie707
The team at the Reynold’s Ranch location are the best! Always an awesome experience!
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September 2023 by Robbie Castellon
Great knowledge & professionalism. I was in & out & they didn't try to push me into buying different items. They let me know what I was available for upgrades & left it at that. Will always keep coming back
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September 2023 by scott whitlow
Terrible service. In store employees untrained and unaware. Go to another store if you want anything done.
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July 2023 by Laurie Tenaza
On 3 different days in one week, Kolby helped me and my mother and son get new phones. He was so patient and helpful and found us discounts to not only give us new phones but bring the monthly bill down.
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July 2023 by Leslie Santana
Kolby was awesome he helped us with everything he was patient and got everything done for us I’m pleased with the service. He helped all five of us with our new phones and service thank you kolby!!!!
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July 2023 by Merry Gramajo (Meme)
Always a great experience at Verizon. Thanks again for the exceptional service!
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May 2023 by Dario L.
I went into this store today to get a business Internet line set up for a family member while I'm in town. Carolina A assisted me and just want to say she did a phenomenal job. She was very personable, and it was a pleasant and efficient transaction getting this checked of my to do list. You can tell she knows what she is doing and is good at it while getting to know her customers in the process. Hope to see her again soon! Thank you!
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May 2023 by Lynne Gardner
Manager of this store is top notch! Went way above and beyond helping me, spent alot of time setting up my phone and very knowledgeable.
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May 2023 by Detail Man
Carolina is extremely knowledgeable and very friendly and willing to help with all your needs and concerns
