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March 2024 by Jacqueline Y.
Jocelyn is great! She helped me get my old phone that was having issues get replaced quickly. She was kind, caring, cool to talk to. Unfortunately after I left the store the Verizon representatives I had to talk to absolutely sucked and transferred me back and forth with different people and I got asked the same questions for 3 hours before I actually got my phone shipped.... But thank you Jocelyn for making it happen
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February 2024 by Bob Van Ruiten
Great switch over ! Isabella handled my information switch with ease ! Best experience I've had at a phone store !!
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February 2024 by Kimberly Juarez
Awesome job from Isabella and manager, both were very helpful during our phone upgrades
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January 2024 by Moses Diaz
To be honest, the worst customer service is only trying to upsell and not care for customer needs. I tried to let her know what cs had told me, and she started arguing and yelling. I would never come back to this store. The person I work with stated she was the manager. I don't see why Verizon promotes people with such a bad attitude.
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January 2024 by Antoinette Conde
Helpful...
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December 2023 by Jessica S.
DO NOT PURCHASE FROM THIS RETAILER. Julian and Isabella are fraudulent people. They didn't tell us that we would get $500 worth of rebate for switching from AT&T to Verizon, but instead made a bundle of accessories and said "you pay for these now and will get the money back later" (insinuating that the money we will receive is for the accessories). They told us it was a deal going on, but didn't tell us that if we don't buy the accessories we still get the $500 rebate. No mention of this rebate was even made. They knew exactly what they were doing. When I questioned Julian about it, he said "you're just mad you got played" and he said "this is how we sell our accessories." I am EXTREMELY upset and hope corporate will take action against him and Isabella.
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December 2023 by Patty Sweeney
Professional, courteous, and time efficient! Searched and informed me of the best deals possible. Much appreciated!
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November 2023 by Lianna Towers
Julian was amazing 10/10 recommend him anytime you buy a phone!
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November 2023 by Ellowyn Leete
Brandon is awesome. Talked with us about various options and helped us find what options worked best for us.
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September 2023 by Vincent Ou
Isabella had the best customer service filled with laughter and joy and outgoing! But as of everything she helped me step by step on everything and also guided me to save money from monthly bills!
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September 2023 by Sylvia Kerr
Great experience with Jocelyn. She helped us both me and my husband getting our phones and an Apple Watch for me. I totally recommend her.
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July 2023 by Code 3
I just want to thank Kyle V for helping me today. He was the only person who actually help me get internet for my home!!!! everywhere else said no but Kyle V. THIS GUY DESERVSE A PROMOTION!!!
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July 2023 by Carrie Silva
Isabella was amazing. It was the first time I actually enjoyed being in the store. She was helpful, listened, explained, and was personable. She deserves a promotion!
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July 2023 by Michelle Walker
Excellent service. Very patient, and fixed all of our phone issues. Highly recommend! Brandon was great.
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July 2023 by Gail Brager
Julian was the representative who dealt with. He was very friendly, did what he could, with help of the manager, to get me the best deals possible.
