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March 2024 by Ming Z
The worst post office I have ever been to. Counter staff has poor business knowledge and arrogant attitude. I will give 0 star if I could.
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January 2024 by Gerardo Rivera
I requested the passport and they told me to go at 8 am to sign up for a list for limited space, another day it arrived at 7:45 am I wait, there is a sign on the door that says we open at 8:30 am and I wait When they open I ask and they tell me that all the places are full that they signed up at 8 am and they asked me if I arrived early at that time it is closed and when they open that the people that I did not see anywhere before the mail opened, I think that the workers sold the places and it is not fair that I was waiting for them to open and they came out with that lie that people wrote to each other at 8 am if I have been waiting before and no one looked.I requested the passport and they told me to come at 8 am to get on a list for limited space, another day it arrived at 7:45 am I wait, there is a sign on the door that says we open at 8:30 am and I wait when They open I ask and they tell me that all the places are full that they signed up at 8 am and they asked me if I arrived early at that time it is closed and when they open that the people I did I don't see anywhere before they opened the mail, I think that the workers sell the places and it is not fair that I was waiting for them to open and they come out with that lie that people wrote at 8 am if I have been waiting before and no one was looking.
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January 2024 by Frances Madrigal
Always great service!
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December 2023 by M Horn
I received a call from an employee of the Lodi PO to confirm he had received notification and located a pkg with a wrong address that I had sent. He advised me they would be delivering it to the corrected address tomorrow . At such a busy time of year, I was very pleased and surprised that he made a personal phone call.
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October 2023 by Danny C
By far the worst and most unfriendly post office I have been too. It is sad to say that you get better customer service at fast food restaurants whose employees only get minimum wage than these government employees that get a salary along with benefits. I hope the regional department keeps an eye on this place because based on other reviews there seems to be no change in behavior of the staff towards their customers. Save your self the trouble and go the post office in Woodridge where they actually PRACTICE good customer service rather than dealing with condescending people who feel that you are a waste of their “precious” time.
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October 2023 by Dominik Steck
Stole my VA prescription, then routed nothing to Mobile AL. Whoever you are turn yourself in
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August 2023 by Monika Paez
Khan was so amazing! It was the last minute before closing and he was so generous and helpful. Even thought the PO Box window was two minutes from closing he still helped me and brought out my packages. Great service! Thank you
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July 2023 by Z Z.
I made the 30 minute trip to this post office to complete a passport application. The website notes that walk-ins are available from 2:30-3:30 T-TH. I arrived an hour earlier and waited right outside the door of the passport office. A couple came out . Then about 10 minutes later, an employee asked if we had an appointment. I told him that I was there for the walk in slot. He told me that the walk-in slots were full. Wait, what???? He directed me to the cashier and she said that only 4 slots are available per day for walk-in. She also added that in order to get a slot , you have to sign up in person by 8:30 in the morning!!!! Well, I wished they would include this VITAL information in their website. Waste of time for lots of people! There was no one else waiting there while I was waiting either!
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July 2023 by C.J. Correa
I called the local Post office in Lodi to inquire about the forms required to renew a passport. I wanted to verify that the forms were available on-site before driving down there. I called Three times only to have my calls dropped and the time of the day was 10:25 A.M. Thursday 06-08-23. Does anyone answer the phone when informed that your call is important here !t to them? Not a Happy Camper, CJC
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June 2023 by Evelyn Caday
I have had 4 shipping items say it was delivered to MY MAILBOX PARASEL and it was never delivered. How is it even possible that it happened 4 times? I checked all the input for my address and it was correct. How do you mess up 4 times for delivery on all separate occasions? Someone needs to get fired or they really need to teach people how to deliver items to the right address. I've lost a lot of money and the USPS just says its out of their control. How is it out of their control if they are the ones who are delivering it? Terrible tracking and delivery service.
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June 2023 by Charles Correa
I called the local Post office in Lodi to inquire about the forms required to renew a passport. I wanted to verify that the forms were available on-site before driving down there. I called Three times only to have my calls dropped and the time of the day was 10:25 A.M. Thursday 06-08-23. Does anyone answer the phone when informed that your call is important here !t to them? Not a Happy Camper, CJC
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April 2023 by Joseph Coran
Very slow service!Let's not forget about the driver's! If you live in Lodi, just expect everything to be a day or 2 late, sometimes even go missing. I've only been here 2 months and I've lost more mail than I have my whole life. Well the USPS lost it!! Plus I only received 1 package on time, every other item is LATE...I've held 43 different addresses and never have I experienced this terrible service.And we can do absolutely nothing about it. They seem to have a "we can do whatever we want" attitude. I swear this post office and mail service makes me want to LEAVE Lodi!
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April 2023 by Yuri R.
They where very helpful to me advice what will be better to send my tax return on time..thank you
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March 2023 by Dralun
Worst customer service I have ever had. Pair that with just a complete lack of knowledge over their services and you have no chance of whatever you are trying to get done happening here.Go to any other post office. The time that you take getting to any other office will be saved because they will do it wrong here, and you'll have to do it again anyway. Wasted months of my time, but I learned my lesson. AVOID AT ALL COSTS!
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March 2023 by G Wayne
Horrible/ know one there knows what they are doing ..just showing up for the pay check with no accountability from any one working there.. I just wonder how they sleep at night for how they ruin people's lives
