-
May 2022 by Orlando P.
Astar smog is the place you should go to get your car service. They do a great job with air conditioning; they do a great job with brakes oil changes and all kinds of basic services. I found out about them because a dealership that I purchased a car from does 60 cars a month with them.. They provide the best prices that are honest and they're straightforward. Please do not get mad at them if you tell your truth about your car because sometimes the true hurts. Their service department is a department that's not trying to upsell you on everything that's NOT wrong with your car. They're only gonna fix what's necessary and that's what you're looking for, an honest assessment to things that are wrong. In other words if it's not broke don't fix it. And they do that very well. Their prices are fair and if the job is difficult they'll let you know ahead of time as to why they may need more time to get something done. As a consumer, you need to be aware that doing mechanical repairs on a vehicle it's like digging through a Box of chocolates: you just never know what you're going to get. Which is why you're looking for somebody who's confident to make quick diagnostic of the problem and fix it.. A star of smog does that very very well they will. That's what you're looking for: honesty and getting the job fixed quickly. Mike Singh and David Are straight players in the auto business they're not gonna give you some kind of crooked or crafty over price estimate on a vehicle everything is straight into the point. Again, That's what you're looking for in a service department. I can't express enough the importance of going here There are too many dishonest service departments out there that don't stand by their work. These people do, and that's why you need to go to Astar Smog.
-
October 2021 by Barbara A.
There are many good reviews here but those were a couple of years ago . I was very pleased back then too. So I went back last month to get my car smogged there again But are new owners now and it is the opposite. The man is gruff and speaks in short sentences like commands. The tech said more in gestures than words to have me fill out and sign a form. Then gestured to go away so he could do the work. When it was time to pay, the same clerk inside charged me twice the amount I had paid 2 years ago. Then added a $1 service charge because I used a credit card. I don't know where I will go in 2023 but I will not go back to them
-
July 2021 by Christina Tomlinson
Didn't follow thru with coupon. Not a star ⭐ station!
-
March 2021 by Victor T.
I don't recommend this place they have bad service and they will rip u off .they knew my car was not gonna pass just by looking at it but they still ran it to charge me .
-
February 2021 by Eliza Wes
Mike was awesome. Attentive and quick! I was out of there in less than 20. Highly recommend.
-
February 2021 by Souli B.
Tech can't explain to me how I failed my smog test. Felt he was trying to play me. Tech has the same truck I did and he was trying to charge me to pass smog. It was just a few tricks to the car I needed to do to get it ready for smog. Checkout YouTube before smog. Great tips. This guy wasn't so helpful. Just greedy
-
January 2021 by Jb R.
The middle eastern dude in the office has all of the customer service skills of a box of rocks. Be forewarned, if you pay with a credit card or debit card you will be charged extra.
-
November 2020 by Janessa Van Matre
Quick•efficient•friendly, thanks!!
-
September 2020 by Faisal B.
They absolutely try to rip off customers now. This new administration tries to just about find anything on the car. I took my car for smog (which everyone does for years) and they were looking in areas not even in books for smog or required. I didn't wanted to do any repairs or full maintenance estimate. But they look for anything to fail you. It was so bad experience. I wouldn't recommend using this location now. I have used it for past 10 years but it was my last time yesterday. I will talk to as many in my community as I can so others don't use it. I never failed smog for my four vehicles in past 10 years. And I maintain my cars within scope of books.
-
September 2020 by Svea B.
They quoted a price of $75 until I showed them an online coupon for $39. But they then said it would be $10 extra for an SUV. My car is a small crossover. They claimed it was an SUV because it had a hatchback. The whole experience felt very third world.
-
September 2020 by John L.
GREAT PLACE!!!I've brought multiple cars here for smog, and repairs. And they have always been great. All I want is an honest mechanic. Don't try to sell me everything in the world, just be fair priced and tell me what important. And Mike and the guys have always been great about that.Thanks guys
-
August 2020 by Erika L.
Brought my car in for a smog check. The guys here where awesome they were friendly, knowledgeable and made me feel comfortable. They were quick and straight to the point. I was in and out pretty quickly with out an appointment. I will definitely be bringing my other vehicles in for repairs or smog when needed. Also referring friends and family. Side-note the shop is very clean and definitely following Covid guidelines.
-
August 2020 by Mike S.
Great attitude great service very competitive prices and the shop was clean and the guy had a very helpful attitude, sending my friends and family to kwik serve and they had e85 gasoline. Didnt even have a clue my car. Ran on e85 ... till andrew explained it to me .. so much cheaper to get e85 go ask them if your vechicle can take e85 and save more money .
-
August 2020 by Harry B.
As a first time customer I was treated with nothing but respect. My car did fail however they took care of me by informing me of every step in the process. Andrew & Mike were very helpful and explained to me how the defective sensor in my car was the reason for my check engine light being on. After they repaired the issue He even had the other technician drive my car to ensure it would pass because the computer needed to be reset My former mechanic always told me to drive it 200 miles These guys did it in 20 min. For get the negative reviews and give these guys a try if you want professionalism THANK YOU TOKAY SHELL!!!!
-
July 2020 by Charles H.
Definitely a zero star. Although everyone here is nice enough, it is like the Three Stooges. And then they charged me $140 for a smog on a motorhome even when I asked them about the yelp ad. I also don't think it should take two hours to get a smog done. The last time they will see me.