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March 2023 by Don B.
Jenny went that extra mile to fight through an IRS glitch with a smile. I will enthusiastically see her next to handle my taxes.
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February 2023 by RICHARD CASTR0
A place that welcomes you with a friendly smile and very professional about what they do I will see them next year again
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February 2023 by Ricky Villar
Very fast and friendly
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April 2022 by Luis Antonio
The man was very polite and fast filling our taxes.
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April 2022 by Jay Reid
George was very personable and knowledgeable.
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March 2022 by IMAC FANATIC
Friendly and consistent, Mrs.Ramsey has good advise to keep me in the plus side every year.
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February 2022 by Amber Davis
A great experience all the way around from customer service to duration of appt. Prompt service and so much more. Very pleased. I'm very confident they got me the maximum refund amount possible .
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February 2022 by Linda Dashnow
I have used H & R for the last 3 years and very pleased so of course I am very likely to use them next year.
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February 2022 by Filipa Simoes Grilo
55min waiting after time. There was nobody else...but the phone calls seem more important than the people waiting... very disappointed.
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November 2021 by Lin Q
During this time COVID, I have already made an appointment, but they didn't say to drop-off my W-2 form. I wanted to see in person. Other customer who meets in person, but I don't. So, I have to drop off. Later in 2 weeks, I called if, it's ready and they said it's ready. Unfortunately, I'm waiting in 2 weeks and they haven't done my tax return yet!? The young lady from customer service doesn't know how to do her job right. It's wasted my time to drop off and haven't first my tax return.
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October 2021 by Sally S.
Alayna was extremely helpful she saw me as a walk-in and we got my taxes done within 20 minutes nothing but great things to say about this H&R Block
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August 2021 by Anthony Sanchez
If I could give negatives this would be -5 stars. Worst service I've ever experienced. Every appointment time is treated as a joke. I've been here since 9:30 because the idiot correcting their original mistake calls me to bump my 10:00am appointment to 9:30, well it's 10:15 now and I'm sitting in my car. I'm only here again because they screwed up my original taxes and didn't file for the EIC!!! Which seems insane to me to begin with. Scheduling to resolve this has been a nightmare since theyre only open 2 days a week and I work all week during their business hours. I give up my Saturday morning for this and it's been nothing but frustration. So mad at myself for picking HR Block this year. NEVER AGAIN!!!!
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July 2021 by Stephanie H.
Oh my goodness. I've never had such a horrible experience. The woman that helped me was EXTREMELY rude. The woman made me feel bad about myself and very uncomfortable in general. Please go somewhere else.
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July 2021 by Holly Cuxin
After having my taxes done for years and spending over $500 this last year and stopped by the office to inquire about a problem I was having and had exhausted all other ways to contact . The rudeness of the lady who I inconvenienced I walked out because she was so unprofessional. Canceled my next years tax appointment and they lost a customer for life. It’s all in the tone and how you talk to someone. I simply had questions you didn’t need to be so rude.
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May 2021 by Kitty Hlavacek
My tax pro was knowledgeable, friendly and helpful. I will be sure to file with him next year.
