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July 2023 by Marlene Lopez
Good prices, great energy, very friendly, honest, hard workers ?highly recommended Giant Discount Tires to all friends & family 10/10 ?
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July 2023 by david holtz
Excellent service, the gentlemen was very nice and explained the tests they had ran on my sister's vehicle. She was back on the road within the same day of troubleshooting the issue. Ended up being a switch for the fuel line that would not allow the vehicle to start.
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May 2023 by JIM JIM
Best Automotive shop everThese guys are the smartest, fastest and cheapest anywhere!!!!!!!I will not go anywhere else.
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April 2023 by Jess Williams
I found this place as we were spending some time with family in town. We were on a road trip from Washington and came upon some steering issues.We managed to get squeezed in at a different shop for just a diagnostic, and found it to be a little extreme. That shop could not get us in for a week, and like I mentioned before, we were on a road trip. I called Giant to see if they could get us in for suspension work, and Ali answered the phone. He was very kind and helpful and was the only shop of many in the Lodi area that were willing to take us in. From the start they were helpful and kindhearted people that do genuinely care about the people they interact with in their work.Ali gave us a great deal for the work done and did not charge us for a diagnostic, as we had already paid for one by another shop. Both Steven and Ali did awesome work on the truck. They let us look in during the diagnostic and my boyfriend was back in the shop for some time during some of the work. They even stayed late after closing so we could get on the road. This was wonderful. The only thing is they could not get the alignment correct. But because they had trouble with it, they recommended us to a really good alignment shop in Stockton and took the price of the alignment off of our bill with them. Again, great service.We went to the suggested shop to do the alignment and the mechanics there discovered that Giant put the tire rods on the wrong sides. This is why the alignment didn't work. We hopped over to Giant again to fix the issue, they discovered it, admitted fault and fixed it immediately, and they did not charge us more. They began working on the alignment and still had issues getting it right.All was clear until we drove about a mile down the road.We noticed they did not straighten the wheel when doing the alignment. So we called Ali again and he said to come back and fix it. We turned around and waited for a while for it to be fixed. Admittedly, we were frustrated about the issues we had with Giant. I mean, I think my butt will be permanently imprinted into their waiting room sofa (lol) But we also recognize their care and willingness to make things right. It was slow but in the end the alignment and parts were fixed, and really that's all we can ask for.
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March 2023 by Jess W.
I found this place as we were spending some time with family in town. We were on a road trip from Washington and came upon some steering issues. We managed to get squeezed in at a different shop for just a diagnostic, and found it to be a little extreme. That shop could not get us in for a week, and like I mentioned before, we were on a road trip. I called Giant to see if they could get us in for suspension work, and Ali answered the phone. He was very kind and helpful and was the only shop of many in the Lodi area that were willing to take us in. From the start they were helpful and kindhearted people that do genuinely care about the people they interact with in their work. Ali gave us a great deal for the work done and did not charge us for a diagnostic, as we had already paid for one by another shop. Both Steven and Ali did awesome work on the truck. They let us look in during the diagnostic and my boyfriend was back in the shop for some time during some of the work. They even stayed late after closing so we could get on the road. This was wonderful. The only thing is they could not get the alignment correct. But because they had trouble with it, they recommended us to a really good alignment shop in Stockton and took the price of the alignment off of our bill with them. Again, great service. We went to the suggested shop to do the alignment and the mechanics there discovered that Giant put the tire rods on the wrong sides. This is why the alignment didn't work. We hopped over to Giant again to fix the issue, they discovered it, admitted fault and fixed it immediately, and they did not charge us more. They began working on the alignment and still had issues getting it right. All was clear until we drove about a mile down the road. We noticed they did not straighten the wheel when doing the alignment. So we called Ali again and he said to come back and fix it. We turned around and waited for a while for it to be fixed. Admittedly, we were frustrated about the issues we had with Giant. I mean, I think my butt will be permanently imprinted into their waiting room sofa (lol) But we also recognize their care and willingness to make things right. It was slow but in the end the alignment and parts were fixed, and really that's all we can ask for.
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February 2023 by Cris Beach
Giant has always had excellent customer service. The staff goes above and beyond to answer questions and make sure everything is right. Repairs are very reasonably priced. They are always ready to help.
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February 2023 by Steve
Excellent service! Fast, friendly, and great price. It was great to go to a shop that treats you like a cherished customer.
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February 2023 by D Mitchell
If you want great service greatpeople great prices you have to come to Giant tires been here twice so far four tires and engine work I won't go anywhere else.
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February 2023 by Vena A-dae R.
We got tires and brake replacement. He was so honest and reasonable. So friendly. We won't go anywhere else for our car needs now.
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February 2023 by Alex Hannah
Ali went above and beyond to provide superior service. I've found an auto repair shop that I can trust.
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January 2023 by Dilraj K.
I went there today for oil change and I got an excellent service the staff was really friendly along with the oil change they tell me all the other problems in the car and they fixed it it was a really great experience over . Highly recommend.
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January 2023 by Monique Vasquez
Ali was super amazing and very helpful. He gave me a very reasonable price for my oil change and was also VERY FAST! He even took the time to address other concerns I had about my vehicle with NO HESITATION! He was very friendly and I would recommend this place to anyone looking for a genuine mechanic! Thank you Ali!
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January 2023 by Ergo Y
The best service and quality of the product and labor. The guys is amazing and crew is so nice.
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November 2022 by Shahbaz Ali Choudry
These guys gave me such a great deal and Ali worked with me. Also the service was great and done very quickly. God bless you guys thank you ? ?
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November 2022 by Justin Dub
Always great customer service! Open early to help with any problems or issues at an affordable price! Definitely the place to go!
