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January 2024 by Be Inclusive
I Didn't appreciate the fact the normal protocol here is to remove gel with the drill file. The manufacturer says soak them. But when I asked why she was using the drill and she said it's fine. My nails are so thin that they bend back when I grab things. And were painful in the beginning. I was very upset because we had been loyal customers for years and I didn't realize that it's bad for the nail. I'm not the one with the training so I trusted them. The most hurtful is when you say something then they all start talking amongst themselves and try to shame you. I will never go back. And it's truly unfortunate because I brought my whole family to them over the years out of loyalty. It's just how I am once I start going somewhere I like to stick with them. This wasn't the first time something has happened that affected me. I have had cuticle edges on pedicures bleed from being cut by that death tool they use . I also noticed the room in the cove towards the back with two chairs is disgusting and I mentioned it but when I returned it was still untouched behind the chairs on the floors, looks like it's never swept and cleaned and has very poor ventilation. They also don't use those blue bags to protect your feet from other peoples nasties. ?Overall we will miss Olivia because she is the best technician there and treats you nicely. The rest of the staff treat you like a job and talk amongst themselves about you. The reason I know this is because I left my phone on and let my friend listen who speaks their language. Let's just say be careful what you say because you never know who is listening . Just rude! But it's honestly whatever and I'm writing this review to warn folks who care about the health of their nails ? there are many other shops in town with cleaner hygiene practices and we look forward to finding one once my poor nails finishing healing. ??
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November 2023 by Rosemarie Haas
Daniel did my nail with pink and white acrylic and he did a great job and fast!
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October 2023 by Elizabeth Garcia
Very professional and did a great job!
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September 2023 by Laurissa Brooks
Been going here for YEARS and loved it. Then I got a gel manicure recently and within 2-3 days it was chipping and coming off, and felt a lot thinner than they normally were when I’d get them done. I called and they fixed them. Then another few days went by, and they were chipping and falling off completely. I called to get them fixed again, and the owner called me back and basically said to just find a new salon because there was either something wrong with their products or my nail beds.Service: Gel manicures
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August 2023 by Carol Foley
Polite staff, clean and well maintained salon. Highly recommend!
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May 2023 by Louise Warmerdam
I go to Raquel she’s my nail lady everyone’s good there very clean and sanitized They’re open seven days a week for your convenience .
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October 2022 by Jeanne King
Love this place!!! Been going there for years and they always take care to not only do a good job but they always take their time giving a nice long leg and foot massage. Plus they are super clean! ?
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October 2022 by Mary W.
I gave this establishment more chances than they deserved, quite frankly. They are so beyond rude and care very little about their customers needs. Heaven forbid you ask them to do anything they deem unnecessary. They will make it known that any correction or request is outlandish and annoying. I realized months ago, that appointments are completely pointless in making. You wait anywhere from 15 mins to a half hour any time you make an apt. Walk in's give you a better chance of shorter wait times. I vowed not to go back the last time they were so harsh with my young daughters. They are all awful quite frankly, and I'm relieved to be giving my business to someone else.
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August 2022 by Google user
Got my nails done on Thursday. Showed her what I wanted and didn’t turnout good at all. Went back in and told me to come Saturday to fix. But I needed to repay for. Owner has bad customer service, she tried to tell me you can’t go to a restaurant say something is bad and get for free. I told her YES you can.
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July 2022 by Amanda M.
I've come to this salon 5-7 times over the course of a couple years. I get basic polish on both mani and pedi. All of my appointments have been very pleasant with generous massages. They have a good amount of color in their polish collection and use good quality brands. Prices are fair. I decided to finally write a review today because my experiences have been so consistent in nature. Everyone is usually great but I mostly remember Emily, Lien and Kelly. * I'm sure it's possible that polite people have had subpar experiences here. However, I have witnessed some very rude customers in action so don't let the 1-star rants turn you away from trying this spot out.
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June 2022 by Katie L.
Wouldn't really waste your time honestly You're paying outrageous prices for nothing special. They also use USED NAIL FILES ABD BUFFERS. NOT SANITARY AT ALL. They get all their files from their pockets. They should be fined.
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June 2022 by Lisa B.
If you like being yelled at for being 10 minutes late, this is the place for you. If you like 1 lone nail that points in an opposite direction, then this is the place for you. If you like feeling humiliated and completely awkward while the girls doing nails are talking crap on you and constantly rolling their eyes... then you will love it here!
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January 2022 by Jennifer Solt
Got my nails done on Thursday. Showed her what I wanted and didn’t turnout good at all. Went back in and told me to come Saturday to fix. But I needed to repay for. Owner has bad customer service, she tried to tell me you can’t go to a restaurant say something is bad and get for free. I told her YES you can.
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December 2021 by Cindy L.
Cut, white tip was crooked, nail was rude not attentive ir receptive at all. Don't recommend.
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December 2021 by Kelsey P.
Always quick to get me in and do a great job. I recommend calling ahead Covid has changed the ability to just walk in plus they are always busy!
