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January 2024 by Emma T.
I usually avoid this branch because the employees there are so unfriendly. All the other F&M branches are amazing and employees are outstanding. I went through the drive-in line at this branch, and the young woman with the piercing on her chin took my check and my debit card without saying a word and then disappeared for about 15-20 minutes without any other communication. After 15 minutes I rang the bell and no one came to the window. Three minutes late another young lady came out with a glare on her face and handed me my debit card. I asked why it took so long and she said that she had to verify with the person who wrote the check (I deposit these monthly). And that that was all the information that she was willing to provide me. It was an extremely rude interaction and I have been so unimpressed with this branch overall, I finally felt the need to leave a review. All other branches have been incredible. I just want F&M to know that the employees at this specific branch are incredibly unfriendly and I don't want them to lose customers because of this.
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March 2022 by Andy K.
Excellent customer service!! Frankie helped me open my new account an absolute gentlemen! Very professional, friendly and treats older folks like myself with kindness and respect. He explained every process every detail. The young lady Who welcomed me when I first walked into the branch was very kind also! Thank you so very much!!
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April 2021 by Janice O.
Just opened an account here!! All of the employees are very friendly and provide great customer service. I would highly recommend if you are looking to open an account to come here!
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April 2021 by Scot M.
These people are great! I got a HELOC from Jessica L and she was great. She even called me to see if I had any questions. Sindi helps me move money between two accounts with a smile. I wish I could remember everybody else's names, but they are all wonderful and greet you with a smile.
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September 2018 by Amanda S.
Page and Stella are by far the rudest. They don't allow you to speak. They talk about you as if you are not there. They thought we had left but we haven't and we can hear them talk about my husband and I. They made us feel like we were beneath them. They were not willing to help what so ever. Our family has been banking with them for over 30 years and going to that branch since it was built. I will be pulling my accounts next Monday.
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July 2014 by Veronica Garza
Fast & friendly ... In N out banking at its very best. Nicest bank I've been in , in years ...
