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November 2023 by Gwendolyn Hayes
Daniel! was a Amazing representative he paid close attention to details for what I and my husband were looking for. He answered all of our questions, he didn't make the time long and drugged out..he was good!!! I bought a IPhone..im happy with my purchase..Thanks again Daniel.!!!!!!
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November 2023 by Prince Mehrok
Extremely under staffed. Waited nearly a hour before I was helped. There was only 1 person working on a SATURDAY! When I did get assisted, staff was very kind.Additionally, no new iPhones on display.
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November 2023 by rana rajat
DESTINY she is the best there to help with all inquires and will get u what u need and looking for , kudos to DESTINY.
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November 2023 by Mohsin saber
Amazing service, quick and easy process always at this store!
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August 2023 by Sophie Chen
Daniel Gonzales helped us, and he was an absolutely incredible person to work with. He was patient and so thorough, we all purchased new phones and he walked us through all steps and helped us upgrade our account and switch over a user as well. We will be going back to Daniel in the future for all our needs! Best interaction in an Att store ever.
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August 2023 by Kim Loftin
Mia was great at finding what I needed and searching for the best deal. Really appreciate her diligence and helpful tips! Super helpful at the Reynolds Ranch ATT.
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August 2023 by Matt B.
I work just across the freeway and have been to this ATT store numerous times. Today I stopped by as my charger stopped working and I needed to purchase a new one. I found the charger I needed and stood around trying to pay for it. The two sales associates were busy helping other customers. I waited for 20 minutes to try and pay for an item but had no success. Another customer walked in who was also waiting with me. After 20 minutes we both left. My advise is if you have a simple sale to make then excuse yourself from the customer that is taking you 45Minutes to ring up an item. It's a no brained. Next time I will drive the extra miles to avoid this store.
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July 2023 by Linda L.
This place exceeds beyond my expectations. I took my dad here based on the Yelp reviews on a lady named Vanessa. He needed a new phone because his old phone broke. We were greeted right when we walked in. The young lady that greeted us was very informative, kind, and most importantly, she was very patient!! My dad does not speak English very well and she was there to help him from start to finish. As when we were walking out, I asked her for her name. Surely it was Vanessa!!! This AT&T place did an excellent job to have hired a person like Vanessa! Highly highly recommend this AT&T store.
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June 2023 by Only4 Handsome
The employees at this store in Reynolds Ranch Parkway/Lodi are professional, upbeat, knowledgable and very attentive to customer needs and concerns. New service with AT&T after 12 years with another carrier, yet BEST decision. I am an AT&T customer for as long as they have me. Thank you Mia! Thank you Store Manager, I forgot her name. Discounts are so appreciated Awesome team!
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June 2023 by Melissa F.
Vanessa was absolutely wonderful to work with. I highly recommend going into this store for all your AT&T needs.
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March 2023 by Ray L.
A big shout out to Ramon and Vanessa who both helped us upgrade our phone. Bit of an emergency as the phone we had just started malfunctioning. We were in and out in record time, and got the deal we wanted as well. We had the phone, the data was transferred and the screen protector was installed in record time. And we were able to take advantage of some nice deals as well. Both so very helpful, and we and our family will definitely go back there for our phone needs
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December 2022 by Dr.Mena Rofaeil
Worst branch ever , i wanted to get a sim card for my dad ,and the girl she scaned the phone and told me this phone will work for our sim card and i paid $50 she place it in and didnt work and she said nothing i can do for you u have to call the customer service to active for you , i called them next day and they confirmed with me that the girl was wrong and sim card is not compatible with the phone and i have to go back to the shop and get refunded , i went back and they said they will deposit it to my att account the next day and they took the sim card .Next day nothing happened and today after a week i went back and the girl said tomorrow we will do it for you , i told her i want it today because i cant keep coming back for the same issue , she start working on it and she said there is nothing we can do for you we cant deposit it to ur att account , i tried to call customer services but they was already closed . And i now have to call customer services again tomorrow and put them on the phone and go again to the store to finish everything. They dont respect people time and it is their fault from the begining and they didnt even gave me the sim card back.Its not about money now , its about how i was disrespected and how unprofessionally and careless they are , im very disappointed.
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November 2022 by Mena Rofaeil
Worst branch ever , i wanted to get a sim card for my dad ,and the girl she scaned the phone and told me this phone will work for our sim card and i paid $50 she place it in and didnt work and she said nothing i can do for you u have to call the customer service to active for you , i called them next day and they confirmed with me that the girl was wrong and sim card is not compatible with the phone and i have to go back to the shop and get refunded , i went back and they said they will deposit it to my att account the next day and they took the sim card .Next day nothing happened and today after a week i went back and the girl said tomorrow we will do it for you , i told her i want it today because i cant keep coming back for the same issue , she start working on it and she said there is nothing we can do for you we cant deposit it to ur att account , i tried to call customer services but they was already closed . And i now have to call customer services again tomorrow and put them on the phone and go again to the store to finish everything. They dont respect people time and it is their fault from the begining and they didnt even gave me the sim card back.Its not about money now , its about how i was disrespected and how unprofessionally and careless they are , im very disappointed.
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November 2022 by Keith Bates
Had a really good experience here. They are very knowledgeable and helped me with a few discounts that I was missing out on. Definitely recommend going to this store.
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November 2022 by Eric Grady
Had excellent customer service getting a new phone activated
