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September 2023 by Lisa Hermes
Consistently close and lock doors 10-15 minutes before posted closing time. Manager is not helpful and store employees are rude. Zero stars.
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June 2023 by saranya vemuri
Terrible service with arrogant staff ! Not coming back ! The cashier was hesitant to run a 15% offer that existed in the store !
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May 2023 by RBM
Affordable as well as luxury range products with friendly staff
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April 2023 by Vinod Ramaseshan
Went to get so.e stuff for my daughter. Pleasant experience. Got most of the stuff
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April 2023 by Anitha Kanagavel
Good collection ofcosmetics. The associates were super helpful.
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April 2023 by Marissa A Ybarra
Bought $300 worth of makeup and the Kylie lip kit didn’t come with lip liner. I tried exchanging and the manager(girl) refused because I should of returned it within one week.Literally not my fault this store put half empty product on their shelf.
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April 2023 by adrionna silva
This store is a lot better than the Dublin location in many ways. Although I want my experience to remind people to check the product before you buy it. I bought the Clinique charcoal cleansing balm and when I got home, I saw that someone had stuck their finger in it. I was able to make an exchange, but it was still kind of annoying because I live all the way across town and had to go back.
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March 2023 by Maria M.
Love the attention and advice that Heather gave me at my visit to Ulta. Her color technique and that way she makes you look AMAZING when leaving her chair !! Can't wait for my next touch up visit
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March 2023 by Chitra N.
WORST SERVICE EVER! Was here for a blowout and told the stylist that I wasn't looking for beach waves but a blowout that shows all the layers turned outward. She said let's do big curls and if I didn't like, she could always straighten it out. She wasn't able to straighten back with the dryer and kept going back to the flat iron. Still I let her do her thing but when she finally pulled out the flat iron after 45 minutes into the appointment to curl my hair out, I politely said this is not what I was looking for realizing she isn't going to be able to deliver what I want, I went to checkout to buy a mascara. Apparently, I could have checked out of the store with no problem but the person in me wanting to give an honest feedback jumped and started talking to give a review at which I was offered a 20% discount for the service(which I didn't receive)!!!The manager JOSE is the worst because he never apologized for the service, never showed an intent for making up for this experience another time but instead told me I could never come back for a service to ULTA!!! How impolitely rude and what great customer service resolution skills:((
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March 2023 by Angie G.
If you're in the Livermore area and are searching for a stylist, stop what you're doing and make an appointment with Heather at Ulta. She listened to what I wanted for my blonde locks and then she really delivered. My highlights have never looked so good. I get compliments on my cut everywhere I go. Added bonus that she's in Ulta because you know you need to go there anyway!!
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March 2023 by Jen M.
Heather does amazing work on hair! It had been too long and Heather made me feel comfortable and knew exactly what I was looking for. I didn't know Ulta had salons let alone top tier hair stylists! Don't sleep on Heather, she's amazing!
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March 2023 by PASSION 4 WEAVES
Employee were not of abundance.. But i eventually got help.
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February 2023 by Priscilla M.
I've always wanted to get my brows laminated since I love that fluffy brow look but wasn't sure where to go. I found out that Ulta provides the service with benefit, and I was a little nervous at first since I've never had anything done to my brows before, but Zo took care of me and did an amazing job! I've been getting so many compliments. Definitely give her a try!
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February 2023 by Sherry M.
There were no customers in the store. There were three visible employees talking amongst themselves. No one engaged me. I had to point blank go to the counter and ask for a specific item. Horrible service and nobody knew what the what!!! Guess what!!! I'm just going to Amazon now. At least I can read the reviews and get customer service!!! Never going back.
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February 2023 by Dot Com
Great costumer service and clean store helpful even with all my silly questions about what different things are cuz I don't know my head from a hole in the wall when it comes to all the gazillion products in there. The staff was very knowledgeable about it all.
