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November 2023 by Ari M.
I got a flat tonight and the first tow truck I called was not available but they recommended R. Lance Towing and I'm glad they did. The price was reasonable to have my car towed and Kenny who came out to help was very nice, quick and professional. He got to me in 20 minutes and 20 minutes after that it was done. If I am ever in need of a tow truck, I know who to call.
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October 2023 by Doris G.
Sean to the rescue, again! I called R Lance towing as my battery was dead. Sean arrived within 15 minutes, jumped my battery, took a quick once-over of the battery. He took the time to make recommendations. He suggested I drive the car a bit and waited for me to get behind the wheel and out the driveway before he left to his next call. We can always depend on R Lance and Sean to get us back on the road again.
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September 2023 by DeeAnn M.
R Lance towing helped me so much. I have used them in the past. They make it SO easy to get a tow truck. Their customer service is exceptional from the guy taking your info to the driver. First class all the way.
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August 2023 by Sheena C.
The "owner" made it very clear that the hours for picking up the car were from M-F, 9-5. We arrived from Stanislaus County at 4:50 to retrieve our vehicle. The gate is locked and the person who answered the phone (assuming it's the "owner") claimed to be on a "priority" call and we'd have to wait "an hour or hour and a half" and that there was no one who could help us. When I pointed out it's unprofessional and a bad business practice not to have someone who can actually run your business during YOUR STATED BUSINESS HOURS, he hung up on me. Fortunately a man who worked in another yard was able to get us our car, but I would not ever recommend this company for a tow and if it gets towed by them, good luck.
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May 2023 by Doug P.
Really helped me out after a hit and run. I would use them again but I hope I don't have to.
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April 2023 by A Knighten
They really came through for me when my roadside company left me high and dry.
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April 2023 by Mike Woolson
Called a few weeks ago to have a pickup loaded onto a semi trailer. Was told we have no trucks available. Call Norm's.. OK!Had Kenny haul a bike for me last year and that was smooth. Good guy!
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January 2023 by Caroline Rivera
Curious..informative
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December 2022 by Wild O.
Fast, reliable, and professional. A gentleman and good communicator. Contact saved, thanks for the help today
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August 2022 by Mehvish S.
God sent! That's how I would like to start this review for R Lance towing. My car needed to be towed from my home to the mechanic so that they can take a look and see what is wrong with it. I actually bought AAA membership to have them tow it and waited 48 hours before my membership was active. AAA came back with a huge bunch of requests and problems for me and I ended up getting a recommendation for R Lance towing. From the moment I met SEAN and the time he actually followed me to the mechanic and dropped me off Sean was anything less than absolutely amazing !!! He was helpful , friendly , kind , courteous and I felt so very comfortable with him. Sean went over and beyond and was able to start my car and I could drive it to the mechanic myself, Sean followed me to the mechanic but did not charge me any money for the service . What amazing, honest service !!! Highly highly recommend!!
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August 2021 by Anthony Alvarez
The supervisor was very helpful and patient.All my things were still there.
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August 2021 by Marie Tague
Excellent customer service very clean location
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August 2021 by Jerry Bohland
Great service highly recommended.
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August 2021 by Sarah Carr
Great service always!
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August 2021 by Private User
Sean is just a great guy! I was in a wreck and honestly I was a little shaken up. However, Sean was so kind and patient despite my anxiety and countless questions. You’re awesome man. Keep doing what you do.Service: Car towing
