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“First off, I don't think that the staff in this post office are rude. Perhaps the lady should know better that she's calling on a holiday. And that the gentleman who answered her call just answered it to tell her that they are closed.I think the lady who called is the RUDE one. ?My personal feedback:. The counter staff are helpful and courteous. They always greet you with a smile.Praise God for wonderful people at the USPS.THANK YOU !E. Lennon”
“As a Dublin/Pleasanton resident, I've used this post office a handful of times and I'm mostly satisfied with the service. Employees are quite efficient and quick at their jobs from what I've experienced. Lily is always great and provides great customer service, always polite and helpful. There's one woman (name I haven't retained) who sometimes works alongside her that could use a course on how to kindly speak to customers, she always seems to have a /demanding/rude tone about her when answering basic questions. Why take your stresses out on polite and paying customers? I choose to go with whoever ELSE is there because just speaking to her gives me anxiety.”
“I went there for my daughter new passport application and the Sikh guy with turnban over there at the counter name G.B. (Gurlal)Was very very helpful he made the whole process go really smooth very knowledgeable and humble person I really hope he gets to trained more person like him. Thanks G.B.(Gurlal) For your excellent service.”
“I was helped by Penny. She did an exceptional job. she was professional, helpful and nice. I didn't have to wait in line long since all the registers had employees.”
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“Huge thank you to the gentleman from this post office that works there!! Very professional and understanding, Birthday gift was sent from Canada post and they forgot to add small details to the parcel. It took a phone call and he had everything sorted and aligned back to the receiver! Customer service at it's finest. Much respect for your time & assistance Sir ( 5 ⭐ )”