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August 2024 by Anusha Ramesh
Dave from new luxury bath is an amazing person to work with and plan your bathroom. Initially we were lost on how to plan our bath vanities, lighting, tubs, fixtures. He gave fantastic suggestions of top notch products considering functionality in mind.
Dave is genuinely a great person. He waited beyond closing hours to actually show us various products and even found pictures of installations of vanities we were looking for. He truly went above and beyond. I would highly recommend this business for the best in class service!
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June 2024 by Brian Earp
Great selection, helpful staff. Dave Patters helped me find solutions for my unique needs. Highly recommended.
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May 2024 by matthew birdsell
An impressive showroom displays fantastic products. The finest I've found. Be very diligent with your order communication. When I returned to exchange and incorrect piece I was met with snarky resentment.
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February 2024 by Niloofar Deyhim
I highly recommend buying all your fixtures from a local store like this one. We purchased multiple fixture for our kitchen and master bedroom remodeling project. Dave Patters was very helpful and took action immediately to fix any issues that arose. This kind of service is so rare these days and you would never get it if you buy online or from a retail store.
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February 2024 by S. Nalick
I’ve been waiting for 6 months to leave a review of Luis, Dave and New Luxury Baths and Kitchen. I wanted to make sure that any feedback I left was representative of the service and support they gave me across the entire duration of my project, from the assistance they gave me in evaluating and selecting various materials, ordering, following up with the distributors until arrival, installation, tech support and post-sales support. This was especially relevant since my project, which through no fault of theirs, was completely botched by the contractor I had arranged for. In the end I had to let the first contractor go, and go with a second contractor. The first contractor had made installation errors, lost parts, lost installation instructions, pretty much your nightmare contractor experience. At every step along the way Luis and Dave were there supporting me. Whether it was chasing down late deliveries from distributors, arranging for replacement parts that were lost by the contractor, providing emergency installation instructions and specs for the 2nd contractor who showed up only to discover the documentation was no longer present, etc… Luis and Dave had my back. Even when it came to chasing down mystery leaks in the tile installation, Luis and Dave had technical knowledge of installation techniques and common errors, and were able to provide insightful suggestions that helped me track down and fix the leaks. They even acted as intermediary with the parts manufacturer tech support to help me chase down and trouble shoot installation issues that my original contractor had made. Then once everything was done, and my wife and I were second guessing style/components, they assisted me with processing a return and substitute selection. The net of all of this, of course, is that Luis, Dave and New Luxury Baths and Kitchen represents the kind of people and customer service that you usually can only hope for in a world where customer support is in decline. I whole heartedly recommend them.
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November 2023 by Gary Kornahrens
Great products and service! Bathroom looks great!
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November 2023 by Joan Patters
The showroom looks like luxury and the service is the service you would expect when buying luxury !
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November 2023 by Jessica Hooper
Professional, responsive, great service and great products!
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November 2023 by Dan Mangini
This place is amazing, they had everything I needed, friendly service and great prices.Dave our sales person was professional and very helpful.
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October 2023 by Nicole S.
My husband and I are wrapping up the overwhelming process of going though a remodel for our home. We visited the showroom which is so beautifully laid out. We had the pleasure of working with Dave. He was so kind and patient with us through the entire process. His knowledge of all the products that we looked at was extremely helpful with our decision making. He was very detailed and organized which really made the whole process go so smoothly. His staff was also kind, helpful and knowledgeable if ever Dave wasn't around or available. Would highly recommend this showroom.
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October 2023 by Katie Lee
Pieces sold here are quality and unique. Dave & his staff are knowledgable and helpful. They have every design style you can think of from modern to traditional and even have lighting fixtures.If you’re into high-tech gadgets for comfort they’ve got it.Big fans of their selection.
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October 2023 by Ryan and Nicole D
Got a number of our new fixtures here and couldn’t be happier with the pieces. Newluxury has a number of higher end brands and I love how they look in our new remodel. The associates at the store were also very helpful in advising on a number of the pieces too.
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October 2023 by Donna Patters
Amazing customer service and top quality products. We love our new bathroom!
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October 2023 by Bob McManus
Friendly, professional staff with products that can't be found in the brick & mortar stores that are unique, classy, and well worth the investment! I'll definitely be using New Luxe for future purchases when making home improvements!
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October 2023 by finmedic
Highly recommend! Dave has great advice and provides excellent customer support.
