Lucky is a well-stocked and clean grocery store that is easy to navigate. Many customers report it as the best in town, with generally fresh produce, an awesome bakery section including cakes, and good baked bread. The store has good opening hours and a selection of British chocolate. Overall, it is often a great experience with friendly and helpful employees who provide fast service. However, experiences with service can be inconsistent. Some customers report issues with understaffing, which can affect employee friendliness and availability. There are sometimes not enough checkers at the regular registers. While the self checkouts are great for getting out quickly and help arrives promptly if there is an issue, some customers hate using them. There have also been isolated incidents of poor service at the customer service desk. The store is clean and well laid out, but some feedback suggests focusing on better staffing and pay would correct the remaining issues.
Lucky easy to find things, hate self check out, but if you want to get out quickly, that's the best option, never seems to be enough checkers.
June 2024
Great self checkouts in this Lucky location. If any issue happens on the self checkouts they will help you in no time. Overall, a nice Lucky location.
January 2024
Always a great experience, the best grocery in town. Produce is generally fresh, baked bread is awesome and the employees are friendly. Been shopping here for 20 years now.