Livermore Lincoln is a dealership known for providing high-quality service and a positive customer experience. Customers praise the staff for their kindness, patience, and professionalism, noting that the service team takes great care in assisting with vehicle needs. Many appreciate the thoroughness of the service, including oil changes, maintenance, and detailed car washes, with staff members like Eric and Andre receiving special mention for their knowledge and kindness. Customers also highlight the smooth buying process, especially when purchasing or leasing vehicles like the 2023 Bronco Sport or Ford Escape, with clear information about costs and residual values. While some mention the prices can be high, they accept this as part of owning a Lincoln. Overall, the dealership's management has shown commitment to resolving issues, with improvements noted after a previous negative experience. Despite some past frustrations with communication and parts availability, recent interactions reflect a dealership working to rebuild trust and deliver top-notch service. Livermore Lincoln remains a place where customers feel valued and confident in their vehicle care and purchases.
Great service and best experience I've ever had at a dealership! The service advisor, Ray, was very kind and went above and beyond to take care of me and my car. Highly recommend their service.
November 2025
Payrick, Khalid and the team at Lincoln in Livermore were awesome! Advised them what my budget was and they were able to work through it! The process was easy with no pressure! Bought a 2022 Lincoln Nautilus… woohoo! I would highly recommend this place and would buy from them again!
November 2025
I like the customer care of this dealership and service.
