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March 2024 by Rosie Huckaby
Very sweet and helpful!
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February 2024 by Michael Garcia
Very happy with my experience with Kat. She was very helpful and knowledgeable with all of their items! She helped get my online account figured out as well! Highly recommended working with her!
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February 2024 by Kausik Majumdar
I had a great experience buying jewelry in Key Jewelers.
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February 2024 by William Rush
Lovely staff, respectful, not pushy, very helpful.
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February 2024 by Jack Chan
I recently visited Kay Jewelers to shop for a birthday gift for my mother, and I was initially hesitant about making such an extravagant purchase. However, my experience at the store was fantastic, thanks to Lin. She displayed exceptional professionalism and had an impressive amount of knowledge about the products.What impressed me the most was the entire staff's kindness and friendliness. Throughout my visit, I never felt pressured or compelled to make a purchase. Lin understood my hesitation and acknowledged that I intended to explore other options. She simply presented the product and patiently answered all of my questions. I had quite a few, given my initial hesitance.Despite my intentions to shop around, I ended up purchasing something slightly above my intended budget. However, I was satisfied with my decision because Kay Jewelers offered various finance options that made it more manageable. I truly believe that my mother will appreciate the birthday gift I selected.Overall, my experience at Kay Jewelers was exceptional. Lin's professionalism, along with the friendly and pressure-free atmosphere, made my shopping experience enjoyable. I appreciate the staff's patience and willingness to assist me throughout the process. I would highly recommend Kay Jewelers to anyone in search of high-quality jewelry and excellent customer service.
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February 2024 by Ka Sh
Excellent service 4stars ??(There’s always room for improvement)
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February 2024 by Amanda Lopez
Came in for a quick clean and check of my diamond wedding band and Dina was awesome very kind, helpful & quick! Thank you again!
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January 2024 by David T
Glad to have a warranty. Dina was super helpful and got my ring sorted. Appreciate you all!
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January 2024 by Ray Stoutenburg
Excellent experience with Dina!!!
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January 2024 by Cristian Henrriquez
Had an amazing experience! KAT did an amazing job at helping me decide for my engagement ring! Really happy with the result!s
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January 2024 by Rochelle Sanders
Excellent customer service and good deals
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January 2024 by Angelique Eugene
Deena did an amazing job helping me select a ring enhancer
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December 2023 by Jose Ruvalcaba
Serena at the SF Premium outlets was incredibly helpful! Help me find a great deal on some beautiful earings for my momma! Super quick transaction! Even cleaned my wife's jewelry and seemed genuinely happy to do it!
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December 2023 by charles oliver
I've seen bad reviews regarding Kay's customer service. I had to see for myself and when I tell you the reviews can't be real. I had the best experience ever working with Kay's in Livermore, ca. I was assisted by Marie and Gary with my purchase. I will for sure be coming back for my next purchase. Every kiss begins with K.
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December 2023 by Benjamin Scott
Super friendly and knowledgeable sales associate. Patient and helpful. We never felt pressured. Even other employees that were not part of the sale were super friendly and helpful. It was a great atmosphere and fun.Store was clean and well lite. Love the great energy.
