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December 2023 by Charles B.
If you have a chance to work with Louie Salas, it was a real pleasure. As a family of 7 it was time for us to upgrade our family vehicle and he went above and beyond to help get the deal done. A great guy and very knowledgeable!
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November 2023 by Raj P.
Recently, we acquired a Jaguar from the dealership at Jaguar Livermore, and our experience with Louie Salas, our dedicated sales executive, alongside the entire team, was simply outstanding. Louie, in particular, demonstrated a remarkable blend of promptness, patience, politeness, and extensive knowledge, making the entire process an absolute pleasure.From start to finish, the sales journey was seamless, efficient, and the facility itself was top-notch. It was refreshing to encounter such a positive contrast to previous underwhelming experiences at other dealerships.Without hesitation, I highly recommend considering Jaguar of Livermore for your next vehicle purchase. Specifically, seeking out Louie ensures a fantastic and enjoyable car-buying experience.
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November 2023 by Tejinder Singh
Must see Shivam after you walk into jaguar landrover Livermore, meet you and greet you with very politely and great customer services skillz, you will find out wonderful deal, save you lot of time for shopping your vehicle around, thats the vista point for jaguar you wanna stop.!
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November 2023 by Vernaliza Biascan
My agent is Shivam from Livermore Juguar, he is approachable,friendly and meets my expectations as a buyer in terms of the specific cars that matches my needs.He is one of the exceptional agents from the company and it was nice working with him. The jaguar dealership offers a quality service and performance.
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September 2023 by Kiun Forschen
The service that I received was 5 stars. The staff was courteous and very professional. They valued my time and took care of my vehicle promptly.
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September 2023 by Cory Chartrand
Shivam was a very friendly and helpful sales executive!
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August 2023 by Andy Nguyen
We were very pleased with our experience at Jaguar Land Rover Livermore. Cedric Moses is AMAZING!!! He asked all the right questions and took the time to find out what i was looking for in a car. My family and i were able to drive the car around for a period of time and really made sure that the car i wanted. His patience and knowledge did not go unnoticed, he made sure we were taken care of. I highly recommended him for your next car purchase. Go to this dealership if you want a more relaxed, hassle - free experience.
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May 2023 by James C.
I will NEVER purchase another vehicle from these lying, incompetent idiots.I purchased the vehicle on January 2, and arranged for it would be delivered the next day. After explaining to Louie, the salesman, that I had several appointments the following afternoon, he promised the vehicle would arrive "first thing in the morning". The next morning I called Louie and he gave me the "Oh well" attitude and only after several more calls and texts was it finally delivered at 4:15 P.M. costing me an entire days work.After two months and still not receiving the license plates or registration I called Louie again and got the "Oh well" attitude. Once the temporary plates expired, I called Louie again, he told me I had to call Wali Razaqi, the sales manager. Wali gave me only excuses and no answers. It took these idiots nearly 5 Months just to file the registration with the DMV. It took them 140 days from the date of purchase, WTFI expected much better from such a high-end dealership. Instead, they were like a shady used car dealership. Save yourself the time and frustration and find a different place to purchase a car.
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April 2023 by Shavonne Chavez
My husband & I had the pleasure of working with Markel.He was very professional, honest, up front & down to earth. He had us in and out in no time.He offered us dinner while waiting for the paperwork on our New Vehicle to be processed.We look forward to referring him and his wonderful customer service to friends & family.Thanks Markel
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April 2023 by Kevin O.
On the way home from LA saw a sweet deal on a SUV and decided to call Bruce about a test drive. ABSOLUTELY!!! Was theresponse I had, well prepared when I arrived arrived and was immediately greeted by Louie, very down to earth made me and my family feel at ease and fought for a great deal for me, from Wali in the finance dept. helping get out ASAP so I could get home to my family really appreciated it even though they stayed and accommodated me well after their closing hours, Great customer service. And look forward to seeing them again in a few months for my son's car, thanks again and keep that service going it REALLY matters!!!
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April 2023 by Joey D.
Purchased a new F-Type. The entire experience was great. Lauren in Sales took care of us. She was very attentive and applied no pressure whatsoever. She herself removed my vanity plates and transferred all my items in my trade. I highly recommend her and the entire team here!!!
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March 2023 by Frederick J.
If having your vehicle serviced here - Joel on the service desk always gives first class service. Brought my Jaguar in here to fix a door latch issue which was setting the alarm off constantly. He got me on the service roster and took care of this warranty item from start to finish. The Service Department here at this dealership is very busy , so if bringing your vehicle in , make sure you get it on their service roster first , otherwise you maybe waiting for sometime for your car to be returned. Outwith that - Sales here are no pressure and the reception area is first class.
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November 2022 by Gino Mcclinton
Worked with Louie Salas. He did a great job in providing us with a New 2023 Jaguar F Pace. Great Attitude and Great Customer Service. Thanks for Your Exceptional Hard-work.
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November 2022 by Saudia W.
Worked with Louie Salas. He did a great job in providing us with a New 2023 Jaguar F Pace. Great Attitude and Great Customer Service. Thank You Louie,Saudia
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October 2022 by Christopher T.
Great experience with Louie Salas! He made the sales experience seamless and took care of us. If you're ever here, make sure you ask for him.