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“The T-Mobile crew, especially Gavin and Kayla went over and above the call of duty and made my experience with switching to T-Mobile the best telephone company experience I have ever had. I recommend this location for great service and I’m very happy with my phones and customer service”
“When I switched my phone carrier from Verizon, whether by mistake or not, Verizon kept the SIM lock on my year-old phone. I had to go to the store in person to get this fixed because my number had already switched to the new carrier. The associate, Parker, was very polite and sat on hold with Verizon customer service to troubleshoot the issue. (Verizon was not helpful at all.) The new manager, Enrique (I hope I remembered his name right!) almost immediately knew what the problem was and fixed it. Everyone was polite and helpful. What was a very frustrating situation ended up being a good experience!”
“I walked in and asked about the available plans and how I could transfer off of my family plan to my own. Cooper was very helpful and helped me find the best plan for me and for my family with the change. The store is clean, well laid out, and all the employees are friendly. I was greeted at the door and didn't have to wait to talk to someone! I had a really good experience.”
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“Thank you very much for your attention, they really help a lot, they speak Spanish and I am very happy for the help. I don't know why Jorge is not a manager, he is a very good worker.”