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March 2024 by Jasmin Arenal
Ali, Sabrina and Juan were very very helpful! My partner and I found exactly what we were looking for with some extra. They explained everything very clearly and we never felt pressured to make a purchase. They exhibited excellent customer service and were very knowledgeable. It felt that they were really keeping my partner and I’d best interest in mind. They also have very reasonable financing options and will work with you to keep your jewelry looking it’s best! Very thankful for this experience and would recommend anyone to stop by Helzberg at the Livermore Outlets.
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March 2024 by Edmund
great service
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March 2024 by Angelica Cuellar
Maggie is the best! She made the process of purchasing jewelry a breeze and was very helpful with all her recommendations 10/10!
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March 2024 by Ace Howerton
Wish I could add more stars!!!!Juan is a top tier jewelry expert that will provide an elite service and experience.Please get your next time piece with this fine gentlemanBlessings from Above
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March 2024 by ana m
Ali Alamdar was very helpful and patient with me. He answered every question I had and made me feel that my purchase was well worth it. I left the store beyond happy with my earrings purchase!
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March 2024 by Dawn McMahan
We came here looking for a new wedding ring upgrade to celebrate 25 years of marriage. We were assisted by Maggie who helped us customize a setting that turned out so beautifully. After a prior bad shopping experience somewhere else, the customer service we received at Helzberg made me feel so confident that I was spending our money at the right establishment. If you're in the market for some jewelry come and see Maggie and the Helzberg team.
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March 2024 by Johnny Spraggins
Just had an awesome experience with a purchase with Juan and Kendra. Kudos to them for their knowledge, courtesy and professionalism. Great customer service!
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March 2024 by Prasad Parthasarathi
Presentation by Ali Alamdar was fantastic.
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March 2024 by Crystal Stofan
Ali was wonderful! Got a beautiful necklace for an amazing price!
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August 2023 by Moeen Chaya
I went in looking for a ring for my engagement and I was greeted by Maggie at the door. She was very helpful in helping me select the perfect engagement ring.Maggie knows a lot about the different diamond types, cuts, etc. she made sure that we found our perfect engagement ring and that we were 100% satisfied with our purchase.
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June 2023 by Demetrius
I went in to the location at the Livermore outlets because of a problem I had with a ring I purchased online. Maggie did a tremendous job assisting me with finding something better! She’s a wealth of knowledge and has a fantastic personality. Tanya was equally helpful. They’ve earned all of my future business. Not because of the product, but the service. Thank you ladies.
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June 2023 by Adam Pacheco
This place was extremely detailed with a great selection to choose from and the staff was so nice and knowledgeable. Gavin was extremely helpful and offered a range of unique options and charming ideas.Great place.
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June 2023 by Paula MunozLeyva
Had such an amazing experience. Maggie and Adam were so attentive and was able to find my wedding band!
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June 2023 by Coy Tran
Didn't actually buy this ring but we almost did and Gavin was so personable and knowledgeable. We'll come back when we're ready.
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May 2023 by Paola Baltazar
On a busy Sunday, my sister and I arrived here with the intention of purchasing a watch, but we were unsure of what we wanted. My sister was the one who needed the watch, and Gavin promptly assisted her in finding the ideal one. Donna was also incredibly kind and supportive when my sister required an adjustment to her watch. All in all, it was a fantastic experience.
