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October 2023 by Anita Raj
Very knowledgeable and Family run business. We do all our cars repair here. Plus they have tire service too
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October 2023 by Shane Ross
Good prices, good service.
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September 2023 by D F.
I contacted them and spoke with Ebony at 5:00 pm about getting new rotors and brake installed on my F150 Ford Truck. Ebony told me if I wanted to purchase the parts elsewhere they could install it tomorrow sometime on Saturday September 30. So I purchased the parts at Monument and took my truck the same day so they could do it the next day.I was pleasantly greeted by Ebony at 5:40 pm September 29. To my surprised not only did they replaced my rotor and brakes, they also replaced my four badly worn tires all in the same time. I left their shop at 6:45 on the same day without having it done on Saturday. What service! They all went the extra mile to take care of me and their price for the work was more than fair. They now have a customer for life and I'm very happy of the quality of their workmanship. Thank you Ebony and your team.
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September 2023 by Geno Samara
Real nice people, made it quick and easy for us and gave us lots of information about what we were getting
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July 2023 by Julie Blank
These folks were very kind. They stayed late before a holiday to make sure I got the tired I needed before a road trip. I was grateful. They were super quick also.
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July 2023 by Paul R.
Owner answered my call right at time of opening, after a couple quick questions I was headed over for service and products. The crew took care of my big lifted truck tire needs in no time, affordably. I used my tires on this visit. A credit to the area. So glad with the service and I'll be back! We enjoyed the friendly shop pets also who kept us entertained as we waited.
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July 2023 by Toan T
Before writing this review, I gave them an opportunity to make things right. About a week ago, I went to get one of my tires replaced due to a flat. He mentioned to me that all my tires were wearing out and recommended to get them all replaced.They didn't have any new tires in inventory, so I was sold 4 used tires and he said with his professional experience that the tires will be good for 3-6 months. I told him I was driving to ********* and wanted peace of mind. He assured me, I will be fine. After a few hours on the highway 5, I saw the tire indication light went on. I pulled over to the side of the freeway and noticed that my right rear tire was flat. Luckily, I had a portable tire pump to pump the tire. I thought it may just be low on air. About 10 mins into driving, the light went on again. The same tire was flat. I pumped the tire again and luckily, I was close by an exit with some gas stations and local businesses. I found an auto repair place that sold tires and they quoted me $250 to get this fix. Since I am stranded in the middle of nowhere, I had to just accept the cost so my family can move on with our trip.The person who helped me told me he didn't see any nails that would cause the flat. Once he took the tire out, he noticed that the use tire had a patch on the corner of the wall. Patching tires on the corner is a big NO NO. I was in disbelief when he showed me. I called immediately to Guerrero tires about the incident and send pictures right away. Till this day, I still do not have any response from the owner.I called today and spoke to the same person who sold the tires to me. He said that I bought use tires and that there's no guarantee on the tires. I told him that he said that the tires would be good for at least 3-6 months. I told him it was flat in less than a week. He said he will not refund me nor pay for the $250 expense that I had to incur due to their use tire.
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July 2023 by Jim M.
I went to Guerrero tires to get a couple of tires and found that they had a set of four in good condition in the size that I needed by a major manufacturer. We agreed on a price and they mounted the tires. While still on the jacks, I spun one of the tires and found that he had a flat spot in it. Checking the other three I found that they also had flat spots. I notified the owner and told them I would take the car for a ride and see if they grounded themselves out. I came back 15 minutes later and explained that they did not seem to be resolving the out of roundness by driving. We agreed on a lesser price for the four used tires with the contingency that if the problem did not go away I would have the option of returning them for a full refund. I came back 3 weeks later and talked to the owner in person explaining that the problem was getting a little better but was still serious and I was concerned that this would go on indefinitely. I told her I needed a little bit more time to evaluate the situation and she agreed. A couple weeks later I called her wanting a refund and she denied saying it had been too long. Now I'm stuck with four factory defective tires. Not happy
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June 2023 by Adam Francisco
Great shop!! With quick and quality service.
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June 2023 by Vinz O.
Great customer service. Reasonable price for used and brand new tires. Well recommended
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May 2023 by Marisa T.
I had a tire blowout on a Friday night. I called Guerrero in the morning and had four new tires installed the next morning. Great price and fast service. Tires were almost half the price of what I was quoted at Costco.
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May 2023 by Tessa N.
Got 4 new tired on a Honda Civic Hybrid. Awesome customer service. Great price. Love the friendly office dog! Highly recommend this place. Super quick service.
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February 2023 by MB Creations
Wonderful people and very affordable
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February 2023 by Erin Dowdall
Amazing service, they even let me charge my car while fixing my tire
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December 2022 by Brayden C.
This is hands down the best shop in the Tri Valley for tires! They're very quick, friendly and affordable. 10/10 highly recommended!
