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March 2024 by Monu Neethu
Not at all family friendly!! Arrogance at its peak. Today Me and family (wife and 3 kids) visited this outlet. My little girl and me was tired and we found a space near to a display bench and we were sitting there. One of the staff told us to stand up and told us not to sit there, I suggested the staff, kindly to put some seats for the tired customers and try to pass this message to your management or boss. Then another staff who is kind enough and considered customers as human and offered the high chair for me and daughter, of course I am impressed and congratulated for her good work. Then after 3 minutes her manager came to told me to stood up from the chair and explained about Californian law that I am not supposed to sit there in a high chair. I got insulted in-front my family and other customers. At the end while paying the bill of $143 dollar bill I expressed my concern that I got insulted. The cashier smiled at me. Ohh Jesus what kind of world we are living. Seriously these guys need training and Manager needs serious training. Me and family are a long time users of GAP and trusted this brand for the real time experience we visited this outlet and received this type of customer experience. I remember all the staffs name but I don’t want to name them in this platform. Kudos to the staff who offered me the chair. Seriously GAP management should consider the ergonomics of the customers and there is lots of empty space in the outlet where they can install one or two benches where tired customers can sit.
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November 2023 by Victor escobar (VE)
Very good fashionable clothes and at very good prices with discounts of 70.
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November 2023 by אסתי מור
A perfect store for the whole familyVery beautiful and high quality clothes.Very affordable prices
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October 2023 by Xav 69
Good price
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October 2023 by William Medina
Sale Sale Sale
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October 2023 by B
Big store, great selection, great sales, and great staff, not pushing, but ready to dig for a size or color at your request. Walked away with some great deals, and I had no intention of buying anything.
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October 2023 by Bronco
Big store, great selection, great sales, and great staff, not pushing, but ready to dig for a size or color at your request. Walked away with some great deals, and I had no intention of buying anything.
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August 2023 by Bela Mehta
Good clothes at reasonable price during sale.
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February 2023 by Denise L.
I can always find something from the Gap Factory, always a good deal here for good quality clothes, casual or for work. Came as soon as they opened on a weekday so it was super clean and organized and staff were friendly.
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December 2022 by Ebony Taylor
It was pretty crowded, but they still had a decent sale going on.
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December 2022 by Preeti Rana
I am so disappointed with their customer service. My sister is not a techsavvy and all the cashier were smiling at her (three) which was an insult. Not a good experience. They should know how to treat their customers.
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December 2022 by Nrupesh Sonavane
Super collection and variety. The quality of apparels is really good. Very friendly and supporting staff.
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December 2022 by Diana Reyes Ruiz
Often I find great deals here for cute basics and workout tops. Lots of deals, love that!
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December 2022 by Bottle Blonde
The time is now! The winter stock is in and it looked like most sizes were available!!! The holiday sweater of my dreams and it's on SALE.
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November 2022 by Michelle Z.
Not a bad Gap factory store! Tip: if you can, come during the weekdays. Parking is much better and there is more items and sizes in stock. This review is based on a WEEKDAY visit. Most likely if you come on a weekend, it'll be crowded and sizes are limited. I can always find something here and I really like their universal Jean leggings ($19.99)! Those are super comfortable and for the price, it's not bad. I've also gotten a couple of good quality sweaters (ranging from $20-25) and those are nice to dress up or wear casually. The line is never long when I come during the weekdays and there's always at least 2-3 cashiers. Fitting rooms are opened to all.
