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December 2021 by DJ
I needed a very small part for my kitchen faucet and Ferguson didn't have it in stock, but Jeremy took the time and effort to call around to their other suppliers until he found one, which was mailed to them. He called me back within a few days to say the part was there and when I went to pick it up it was marked "Free"! I know it was a small inexpensive part, but I was more than willing to pay for the time and effort if nothing else. I was told not to worry about it. I call that outstanding customer service.
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September 2021 by Phat B.
Fantastic service and knowledgeable people working at this store, they had everything I needed for my plumbing project and gave me good direction when I had a question. This is my go to Plumbing supply store ! Danny G
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April 2021 by Albert C.
I went to Ferguson Plumbing Supply to get parts to install a water filter. The guy at the counter was entirely unhelpful. He quoted astronomical prices for brass valves. CPVC valves? Nope. They don't carry them. Any more questions? He is not a plumber and he doesn't know. None of the parts on the shelves have pricing on them. Maybe they are for trades people only. Not sure how they got five star reviews. The guy before me looks like a trades person but he also got blown off because his order amount was too small. In the mean time, there is a guy wearing a plumbing company T-shirt walking in and out the staff area as if he worked there. Only thing is, he just bought stuff from the counter earlier on. So I know he doesn't work there. What kind of business is this? Not about to give up... I called another Ferguson branch. Got a quote for the same brass valve for 1/10 of the price! CPVC valves? Yep, they have them. Much cheaper than brass too. Only a couple of bucks a pop. He also offered different alternatives for the connections. The difference was like day and night. Maybe the Livermore branch people just want to nudge their clients to go to their buddy plumber? Well, that doesn't work. Does it? Stay away from the Livermore branch.
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April 2021 by Rick Dobbs
These guys have everything and are super friendly.
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October 2020 by Anush Karapetyan
Absolutely unhelpful person at front desk. Didn't bother to try to understand what kind of item I'm looking for, just told me to hire a plumber who will take care of it.
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October 2020 by Alberto Aguilar
They are really good!!!
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July 2020 by Debbie Theodore
I called about a specific water heater and the young man took his time and checked and printed out an invoice and emailed it to me.Then when I arrived, the price was even lower than I was quoted. That is very nice. They were busy when I picked up but still loaded it in the truck for me. Good experience! Thank you very much!
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June 2020 by Zend It
Friendly employee
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March 2020 by Maria R.
Good guys here with excellent customer service and have parts for water heaters and HVAC not available at big box stores. Fast helpful service. No waiting parts brought out right away.
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May 2019 by Kristy Colzani
So helpful to me! Andrew and Jose are awesome!
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April 2019 by Sean G. Smith
Never failing to live down the street their reputation, I called in for ONE item. When I got there it wasn't pulled. I told them what I needed. No one pulled it. Finally I got it myself.
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April 2019 by Greg Mottin
Really great breakfast, nice people, comfortable and relaxing.
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April 2019 by Josue Salazar
The 2 younger guys here are really rude. One of them gave us a condescending look when we ask for a part but in reality you can tell he didn't know what we were talking about. Very unprofessional.
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March 2019 by Jason Macri
As always the counter staff was very helpful..
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September 2018 by your Daddy
I called to ask if theyv have an item, they say yes we have it, then I came all the way here and they say sorry we dont have it
