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August 2023 by milenium v & a
Shoes and shoes, cheap prices and variety to buy.
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July 2023 by milenium s&m
Shoes and shoes, cheap prices and variety to buy.
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March 2023 by Jacqueline F.
This place was so hard to find, which is the fault of the mall map! But we found it and my hubby got his shoes for his extra wide feet. So the issues? First, by the time I found the store, I had no energy to look for myself. I walked for over an hour. Second, I called their number and was put into voice mail HE double hockey sticks. Not pleasant. I just wanted to talk to someone to see if the store was still there. And third, this is the smallest Famous Footwear that I've seen, so it's possible that they may not have as many shoes as other stores. My husband was able to go through and get the shoes that he was looking for. Someone helped him and they were totally nice about it. I can't say that I'd want to come back because the trip to find them took place halfway to a location and halfway back. That much walking wasn't something that I was looking forward to doing. But they had the shoes and that was a good thing, so they get the three stars.
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November 2022 by Raisa Saif
Agree with a lot of the reviewers here; the store manager is extremely rude and unprofessional. I ordered shoes online and got incorrect shoes and the manager refused to take it. The customer service online said any store should take it the shoes and their policy is very conflicting and confusing.
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October 2022 by Kevin Dalton
It was closed due lack of employees at my current location.
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August 2022 by Galendar Singh
Had really bad experience! The staff is so rude and won’t even listen to you. The manager is too young to be managing place like this and doesn’t seem to have any experience. Definitely not worth waiting in line to go to this store.
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August 2022 by Elizabeth Aguilar
Really wouldn't call this an outlet store since the prices are the same at a regular one. We did find some white Nikes for my grandson
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June 2022 by Sravanthi R
Really had a bad experience shopping in there. That shop literally had 2 or 3 customers including us. I was trying sandals on, I left my shoes and the new box to walk around the store to check if they are worth it, just one round, my shoes and the new box dissapeared. When looked around, the box was torn into pieces and my shoes were trashed. When asked as to why one would trash with in 5 mins of a person not around that place. They thought that shoes were stolen. Also, it wasn't shoe closing time, they could have just asked the only 2 customers who were around before trashing. Someone should take action. It happened today, this afternoon .
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June 2022 by N R Kashi Vishwanathan
Nice collection of footwear. Prices are a bit on the higher side but considerable looking into the operating costs.
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January 2022 by FushonMusik
Always have what i need???
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July 2021 by Aishwarya Kher
Good store to check out. You get to see a variety of brands and designs. I did not find the right design and fit. Due to clearance sale, maybe most of the good stuff was sold out. Still, worth to try.
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June 2021 by Julie B.
It is after 11am and the store is not open and no one is answering the phone We drove an hour to get here.
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May 2021 by Boboboiboi BA
Lady is weird, always locking the door every time.
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April 2021 by Omar Mateo
Good show selection
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January 2021 by Olivia C.
I had a great experience specifically at this location compared to the store in Hayward at Southland Mall! I think it matters which location you are at for Famous Footwear. The clerk was so nice and down to earth. I was acknowledged shortly after entering the store and onwards afterwards. Surprisingly they had a lot of really cute trendy shoes, for all walks of life. I bought Steve Madden's "Madden's Girl" combat boots and loafer work shoes. The store clerk let me know if they didn't have my size, that she could order them and have the shoes shipped for free to my home. She also informed me of all of the sales that were going on too. I had to order my Madden Girl combat boots and they came within a week, just like the lady said.
