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June 2024 by Jerry
Good guys with great service. I brought in an upper with a stuck barrel nut; Damon got it off for free.
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June 2024 by Greg Farina
Clean, effect and professional during, before and after my transaction.
It is very important to me that the sales staff isn't arrogant or have an "I'm betting than you attitude" at any point of the transaction. Plus they were very accommodating to my 86 year old father-in-law as he was selecting his next firearm.
Greg
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June 2024 by Joe DeFina
Knowledgeable, patient and first hand experience with the products they sell. Good choice to do business with East Bay.
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June 2024 by Maximiliano Cabrera
I’ve bought some guns and done some transfers with these guys and every time it has been a great experience. They are friendly, knowledgeable, and efficient I’ve recommend this place to my friends and family and they have said similar things.
I really appreciate that they didn’t make me feel dumb or stupid for not knowing something, but rather appreciated the chance to share some knowledge.
Some may say the prices are a bit high but I don’t mind the premium for the level of service they provide. Running a business in this state isn’t the easiest, much less a gun store!
I am and will continue to be a returning customer. ?
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June 2024 by Pablo Medrano
Passed the FSC on my first , was guided by the owner of the store to purchase my first fire arm and he wasn’t cocky about his knowledge or made you feel stupid ! I was comfortable with my purchase due to his humbleness alone . I would definitely recommend this store to any potential first time gun owners will be coming back for one of those beautiful Winchesters ? .
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June 2024 by T R
Ive done a couple DROS' for online purchases with them and although their prices are not cheap, their great service is worth paying for. in and out within 15 mins, friendly clerks and overall great guys running this place.
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May 2024 by Will
FSC exam is $25 at most places, however this place charges $38 ($25 + $10 + TAX (see photo)). PPT fees are more than doubled. Some firearms and ammunition are marked up high. Owners are nice and polite.
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May 2024 by Daniel Coronado
Updating my review, went into the store and they made it right and some more. Not only did they listen but also changed a policy to make it right for future customers. Very knowledgeable staff and definitely gained a new customer. Will be getting some upgrades to my collection there to support a local business that cares and listens.
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May 2024 by Cole Bene'
Great people, explained everything to me rules,regulations and safety first instructions for my weapon. Thanks team
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May 2024 by Justin Blethrow
I was very impressed with the staff's knowledge and professionalism, and their selection.
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April 2024 by Mitchell Wichter
Helped me out when I needed it the most. Great job to work with, would recommend for sure.
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April 2024 by Harry Edwards
Nice shop with no attitude ! My transaction was very pleasant. I listened to them answer noob questions while I was completing my paperwork. They were patient and professional. A nice alternative to the big box stores.
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April 2024 by Collin D
The representatives were very informational and supportive in purchasing a new firearm.
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April 2024 by Daniel Sharp
Met the crew at Eastbay Firearms today, I really enjoyed the clean well appointed shop the service was amazing. They were helpful with all aspects of our transaction. Look forward to doing business in the future.
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April 2024 by William Sharp
First time gun owner. . . Had a great experience and will definitely be coming back. Thank You East Bay Firearms!