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December 2023 by a r
Employee Jeffry reeked of alcohol and made racist comments to my son. He approached and breath smell like liquor. I love hugo boss but today’s incident changed my mind. Other staff very nice ladys.
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December 2023 by Danna Paola
The treatment of the client is very racist and rude, I was on the line and they moved me to attend to other people who came after us. They exposed us in front of all the other customers.
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December 2023 by Ankur Gupta
Got what I entered to get
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December 2023 by Igor Namakonov
Awfully rude stuff, definitely not up to the Boss standards
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December 2023 by Victor escobar (VE)
A business with a wide variety of clothing at very good prices and with very good service.
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December 2023 by A R.
Employee Jeffry reeked of alcohol and made racist comments to my son. He approached and breath smell like liquor. I love hugo boss but today's incident changed my mind. Other staff very nice ladys.
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November 2023 by Feras Mootassem
Quality products, good deals
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October 2023 by shahar lev-ari
The prices are fine. Yet the service could be improved - you are given the feeling that you better not disturb the saleswomen
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August 2023 by Naveen J.
I am loyal customer to Hugo Boss. I regularly visit their retail stores and outlets. My last week's experience at the Livermore outlets was horrible. The manager Rosie gave a terrible customer service and yelled at me for no reason. Once I raised my voice, she asked me to shut up and was very rude to me the whole time I was there. While I was shopping she gave similar treatment to other customer and they all seem to be frustrated. At that point I asked for the manager. To my surprise she said in very cocky voice "I am the manager". Very said that she was hired as a leader.
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August 2023 by Tony Soprano
Staff could be a little bit more polite. Sometimes it seems they are not even trying. Perfect example that the sales/costumer service is going south.
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August 2023 by OUMAR DIENG
I am not sure but it seems as if they dont have as many choices as they did before...plus the styling is different. I am a bug hugo boss fan but the new designs are just different
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August 2023 by Michael W.
The Hugo Boss Factory Store in San Francisco Premium Outlets is a nice and comfortable store with good crowd control. You may have to wait for a while to get inside. But the store was never crowded. The shopping experience is excellent here! The clothes and other accessories are well-displayed, and the store is easy the navigate. The employees are very politely and attentive. I love to shop in the Hugo Boss outlet even they have something look like it is available in the outlet only!
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July 2023 by Joshua Kazakov
Jeff is an amazing worker, helped me find exactly what I wanted
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July 2023 by Gaylon Butler
It's a hit or miss, depending on what day and time you go. It can be a mess if you get there too late. Other than that, you will be happy with your picking, and the price is right ✅️
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May 2023 by Sophie S.
Tried to get in contact with the store to inquire about their stock of a specific suit, they left me on hold and every time they would answer they would hang up immediately. The third time I called they just left me on hold until I hung up. How are you treating paying customers this way? Absolutely avoid this location - just order online to be honest.
