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February 2024 by MO POLANI
Grumpy sales folks
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January 2024 by Trav Wofford
My first time going to this big 5 and I was amazed the store was clean, the workers were friendly and the atmosphere was comfortable.
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January 2024 by Agnes Craig
The store personnel were very courteous, helpful and made me question why I didn't shop there more often!!!! That was an excellent experience being my first time!!;! But not my last*
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January 2024 by Jim Kelly
It is a great place to buy sports style shoe's, the people who work there are very friendly,,Even though the store size limited the store is always well stocked with a large variety of sporting goods but Basketballs variety are little or none
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January 2024 by Gregory Johnson
This particular Big 5 store had great customer service, from the clerk who answered the phone call, to the staff and knowledgeable and friendly manager. I really appreciate great service, thank you fellas.Sergeant Greg Johnson
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January 2024 by M.T. Smith
Well stocked and well stafffed location. Found what I needed at a really good price. In and out in less than fifteen minutes.
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December 2023 by John Juan
End of the day store feeling.....everyone's tired
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September 2023 by Daniel Guzman
Great customer service. This white guy helped us find what we needed at the shoe area. Thankz again. :)
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August 2023 by Matt Laughlin
Staff here is very willing to help and if a product is not in store they will see if they can order it. I had to return an item that ended up being too small for my use and it was very quick and easy.
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August 2023 by brian page
They always have what im looking for. I've been going there for years so I know what they have. Always a great experience!
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July 2023 by NativeTruther
Fully stocked of everything, good customer service, store was clean, store was nice and cool even though outside was 100, I would ship here again!!
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April 2023 by Candace Archuleta
The store was well stocked and the staff were super attentive and helpful.
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January 2023 by mark cooper
The employees are super friendly and we're able to answer every question I had
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December 2022 by Anita Alvarez
Fully stocked with many options for Christmas gifts. Very reasonable prices!
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November 2022 by Bracken Helmes
My wife was going out of town and needed shoes for my 5 year old, so I stopped by Livermore Big 5. I picked out what I thought were okay shoes and an old guy said I don't think we have that size but I will check and after awhile he came back 'well I guess we do!". I paid, went home and my wife said she was able to stop and get some.So a few days later I stopped by (not looking very polished because I had been helping someone move) I tried to return the shoes. The guy at the checkout was ornery as hell. I assume he may have been the manager. He wouldn't return them because they looked worn. Yeah well someone else must have returned them looking like , because my daughter did not even try them on because we didn't let her see them because we didn't want her whining about wanting both pair. The guy didn't want to hear it. I was clear that I was telling the truth, but I was not going to sit and argue with the guy. It wasn't worth it, but again I was clear and very calm that what I said was the honest truth. I almost left the shoes there because I could care less about the money, but I was extremely upset inside that he just thought I was trying to pull a fast one on him. Again I was calm and brief and did not show I was upset. I am glad I didn't leave the shoes there, because they should not be rewarded. Why don't I just keep the shoes, because I could care less about the money and I would rather give them away then tell my wife what went down and bother her with it. Also my daughter doesn't need another pair of shoes.
