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“The ladies that work here are always very helpful and they always have a smile on their face. I love banking here. I will recommend this bank to all my family and friends.”
“this is the best financial institution I've ever been to when it comes to getting a car loan. they are very efficient and helpful. when other banks in the area treated me like a second class citizen, this branch treated me as a welcome customer. it's disgusting how banks treat customers today. this branch is a wonderful exception. I understand it is a credit union, but if they had business banking I would be able to do away with other banks entirely.”
“This Branch has been awesome, 50 years of banking and this has been the best experience ever. I have been with TCB for over 12 years and they far exceeded any expectations I had. Luis and the crew always did a fantastic job and were always very friendly and extremely helpful. Customer Service done the right way! 10 stars, because Y'all are rock stars.”
“i'm honestly shocked by the other reviews! they have always been very polite and knowledgeable in my experience. i wish there was a branch or ATM in yuba city!”
“My son and I have been banking there since before the buyout .WE LOVE BERTHA AND SOPHIE GREAT SERVICE !! we have personal accounts so there is no benifit to us like car loans or ect but the ladies are so great and helpful and its close to our place we wont leave”
“Stopped in during a busy time of day, but they're doing s lot of things we'll. 1. Security guard welcoming folks in and opening doors. It's small things like this that make banks more humane. 2. Love the mural on the wall, Wells clearly has its roots planted in Yuba city, and this mural is evident of the investment they've made to support local business and culture. 3. Young lady came over to ask if I needed help, and assisted another customer making a deposit. I don't bank here, but if I lived local, I'd give them my business. Corporations like Wells Fargo are known for allowing corporate culture to flow down from the top, then using this blueprint across the nations without paying attention to the local community. Wells Fargo should take a closer look, and have this branch serve as an example for others to follow. Spoke to the business relationship banker, turned this 4 star review into a 5!”
“Jaynee was very helpful, friendly, patient & informative!! We were trying to open an account for our non profit & had a miserable experience at another bank in the area. She answered all our questions, took her time & didn't make us feel like we were "bothering" her. Thank you very much Umpqa & Jaynee, we look forward to banking with you!!”
“They are completely helpful and professional at both branches in the area and you will be well served to bank here. Yes maybe they have to close for lunch so what. They worked me in with no appointment to open an account and even called me a few weeks later to insure I was helped in every way. Proud to get helpful and friendly customer service every time in go there. GREAT BANK! Thanks guys!!!”
9AM - 2PM
726 E St, Marysville
Banks
“The customer service at this brand is amazing, they really helped me figure out a financial situation with patients and friendliness.. I especially want to think Carlos and Kim for the really hard work in getting this matter Solved in a timely manner..Thank You!!”
10AM - 2PM
1282 Stabler Ln #640, Yuba City
Banks
“I get it’s the only one in the area but it’s the same in Sacramento, They are few and far between, after saying that this one in YC is actually one of the best I’ve used in a long while! The lines are nolonger than any other bank and the employees have never been more than helpful, kind and hard workers!!”
“It's okay sometimes I see in their the staff to chit chat with each other and I'm waiting and I'm waiting have old home day in the break room not up front where customers can see you”
“I Bank there but I wish there was another US Bank in Marysville or live oak or ATM somewhere and Yuba City not just that one Bank in that big city that we live in yeah I like my bank”
“Love them, they have always been very helpful. I will never go back to the other branch. I had some fees that were incurred do to them putting a hold on a check that I had deposited at the other branch even tho I was told there would not be a hold and it had posted the next day then they pulled the funds. They were very helpful throughout the whole ordeal. Once the check hold was lifted I still had lots of fees added to my account, I went in and they were very helpful and promptly resolved my issue. I didn't get any of their names, but they were all very nice.”
“I always have a nice experience at this location. I have not had any interactions with their bankers or other personal other than the tellers so this is about them. They always greet me with a smile and cheerful disposition. It seems I always deal with a different teller every time I come here, I don't know if they a high turnover or just a lot of cashiers. If you want to deal with a bank with friendly customer service come to Chase bank. BTW if you like to bank Saturdays be aware they will close at 2 P.M. instead of 4 P.M. starting October 2022.”
9AM - 4PM
1100 Butte House Rd, Yuba City
Banks
“BEST thing about this bank is the ATM Drive thru!!!!!!!!! I love coming here, it is very easy and extra convenient when you don't want to get out of your car! They do have a huge parking lots and there are two extra ATM's to walk up to! Plus it is in the same shopping center as the mall, so you can run a lot of errands same day or same area as needed :) Btw, haven't been inside a branch in years... I do all my banking Online and only need the ATM. They have excellent services available online and the new mobile app is very convenient for me. No complaints for customer service lol.”
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“The most amazing customer service I’ve ever received. Every time I walk in the bank I’m greeted by the warmest and pleasant staff. They truly care about their customers needs and happiness. I am proud to be a member of plumas bank. Thank you for all your work you do. Thank you for making my life a bit better”