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February 2024 by Lisa M.
Ross Lincoln, CA I love Ross and have been shopping there for years at various stores in NorCal and SoCal. My local store is usually acceptable until last week when returned two tablecloths that did work out for my project. Unopened and with receipt in hand, I proceeded to return them. The girl at the register (didn't catch her name) was very rude. She said when I handed them to her that they had a " stench" and Ross policy is not to accept items back with odors. I explained they were not opened and were stored in the Ross bag I was given when I purchased them. This girl insisted they had a stench (she repeated this several times speaking quite loudly). She turned to another woman/co-worker and once again, told her they stink and tossed them on the other counter. She then asked me if my home stinks! I normally do not let immature attitudes upset me but I was feeling rather embarrassed. I explained to her that the tablecloths are chemically treated because they are water resistant the odor was the chemical. She responded she would accept them back this one time. I received credit back on my credit card and went to shop for other items. I saw a mature woman/store employee walking around the store and asked her if she was the manager, which she was. I told her my story and how disrespectful the cashier was. The manager said she had already spoken to her. I thanked her and continued shopping. Then I thought, let me go over to the kitchen item section and pick up a similar tablecloth as the two I purchased. I smelled the same "stench" on all the water resistant tablecloths on the shelf for sale. I took one over to the manager and asked her to smell it. We agreed the odor was the chemical treatment from the manufacturer. I don't don't leaving negative reviews but this time I made an exception. Very poor customer service; rude, condescending and obnoxious. I'll continue to shop there because this store is close to my home but I'm honestly not thrilled about the service I received that day.
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January 2024 by Thalia Fech
Great prices and nice clothes!!! Sweaters and variety of shirts and pants for teens, awesome!
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December 2023 by Florene Spruill
Love the prices
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November 2023 by Jenny Alsip
Lots of different choices in every department. The store wasn't very well stocked, though. It was towards the end of the day, so maybe that's why. I'd definitely shop there again. You can definitely find something in your price point there.
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October 2023 by Michael Casagrande
Always a great bargain for many clothes and things around the house. I highly recommend Ross for all your needs.
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September 2023 by Kike Tc
I really liked this place, good prices and very clean and tidy
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August 2023 by Denise Braden
Lot of empty shelves..and shelves with merch were a mess. We were very disappointed, however the cashier's were very polite and helpful with my purchase
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July 2023 by Kelly Carver
Nice store. This was my first visit to a Ross store. A nice variety of items.
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March 2023 by Khim M.
it's a nice clean not too busy store..i was rushed out without acknowledging me as a customer, was told i can place my items on the counter, and to tap before she finishes scanning stuff. so i did. i left to look at the receipt she charged me twice for an item.. only 2.99 but still! i don't wanna drive back to explain or refund it's just annoying. 3/3/23 3.45pm
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February 2023 by Paul Medina
Good deals on clothes, bedding, kitchen goods and things ya didn't even know you needed..lolTons of good stuff.
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October 2022 by Luba Jewell
At Ross I purchase all tableware: tablecloths, matching napkins, and my favorite is décor placemats that I have for all seasons. I like the prices and the quality.
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October 2022 by Brittney W
I like this Ross quite a bit. It tends to be a lot cleaner and organized than other ones I've shopped in. Staff is also friendly.
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July 2022 by Don Holmquist
Low inventory, limited selection, higher prices than previous years, did not purchase anything.
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April 2022 by G “Ggwold” Wold
Always a great place to find clothes, shoes, accessories and home goods.
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April 2022 by jamie farquhar
Clean store, nice employees. Typical Ross products
