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January 2024 by Jeremy West
I have had several cars repaired by Duncan’s. They have been very knowledgeable and fair in price. I highly recommend them.
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January 2024 by Sean Boettcher
Been meaning to leave a review for a while. 10 stars to these guys. Everyone here is awesome, friendly and accommodating.I think it was a couple months ago I had having issues with my ‘15 Accord intermittently starting/not starting. It was two days in and out, new starter, and under my expected budget. Mike helped me out that time and he was willing to talk out my issue over the phone early in the morning right as they opened. My car is starting every push of the button and no issues at all.I called today and asked about a smog on my old van and Chris was willing to hear out my concerns and take his time to tell me his availability so we could get me scheduled.I very much appreciate you guys!
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November 2023 by Malik Darnell
Looking for problematic-free honest work ?Look no further, duncan automotive will get you right in no time.Chris at the counter is a great member of the team and will get you squared away correctly and honestly :)Services: Vehicle Inspection
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October 2023 by Terrie MacDonald
The team was friendly and knowledgeable. I loved how well they communicated and set proper expectations of when my car would be ready. I highly recommend giving Duncan Automotive a try.Services: Electrical repair
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October 2023 by Sheryl Solberg
Great experience at Duncan Auto. We needed smog check and weren’t sure how recent battery change might effect result, they helped us out to determine if anything was needed.
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October 2023 by Charles Heger
Mike and his team were very helpful and handled my concerns right away.Very pleased.
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September 2023 by Joseph N.
Incredibly good service so much I have switched any places I considered a hospital for my car and decided this is the place for all my needs. Originally a flat tire, they patched it up in record time and at a very good price.The patch didn't work, and no fault of theirs so they took the car back and got me two new tires and refunded the patch--still completing in record time. I couldn't get to my car by the time it was done, so they let me leave the car overnight--whether that's standard, they made it feel like it was all okay. Basically, the customer service feels like a couple of people helping you out with your car, not a customer service rep taking another call.Seriously great work everyone here.
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September 2023 by Cosa Lackey
Great job always friendly but especially Chris. Gives 100% to make sure you feel comfortable with their workServices: General repairs & maintenance
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September 2023 by GuroArcher
Hi, I’m new to Lincoln and love this community. It’s service companies like Duncan Automotive and the people in the establishment that makes Lincoln a special place. Friendly, warm and inviting.Service: Smog certification
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August 2023 by Stanley S.
They would not honor a coupon downloaded from their own website , saying, simply, they were no longer accepting the coupon. No prior notice of any kind that promotion had been withdrawn. Interesting business strategy -i.e Offer promotion - renig on offer - drive customer away. It worked. I walked.
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July 2023 by Kristain Zaia
Smog was easy and fast. Everyone was friendly and they had a nice waiting room.
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June 2023 by Josiah Michael Lara
Took my car here today, have an appointment here at 8. It's tricky on how to get here, but its rather easy depending on which way you're coming from, to find the entrance, I was driving on Lincoln Blvd, made a left to get onto Fachini Circle and just follow the path all the way around. Can't really miss it from there.
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June 2023 by Lohriena Lohrie
I was very impressed by my experience at Duncan's. I was there with a friend who needed her RV thoroughly checked over, and they seemed to really know what they were talking about. We will see the results when the van is returned.
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April 2023 by Darrin F.
Smog has been an issue on my 1985 Jeep CJ7 with a 93' Ford 351 engine. 6 years ago they thought it needed new catalytic converters. I put new ones in and it passed but was still close. 2 years later it failed again. Keep in mind I only drive it 350 miles a year. This time knowing it's not the cats, they dug into the books and ran tests and called friends. They dug in deep and ultimately found the defective sensor and replaced it. A cheap part, but they spent a LOT of hours figuring it out. OBDI diagnostics don't help that much. I never could have figured it out in a hundred years. Duncan's did not give up and send me down the road. They did the work and didn't charge me for all the hours they spent as it would have been devastating to my pocket book. The price was costly but fair. This year it passed with flying colors. Duncan's is hard working honest folks that do great work and stand behind it. If you want quality work at a fair price go to Duncan's. If you want cheap work, go somewhere else and get what you pay for.
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April 2023 by Josh Christensen
We've used Duncan's Automotive three times now since moving here. They're upfront, honest, and understandably busy. They do thoroughly excellent work and are in high demand. They charge fair prices. They do have discounts for AAA members or at least at the time of this review. It's a good business I'd recommend to anybody.Services: Electrical repair
