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January 2024 by Sallie Housley
CLOSES FOR LUNCH 12:30p -1:00p
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June 2023 by Paul W.
Frankly I am shocked to see the average ratings for this pharmacy. I moved to Lincoln 2 years ago and dealt with Walgreens on Twelve Bridges. I was extremely patient with them hoping that they could provide just average service, but finally gave up after constantly waiting in long lines, receiving notifications that prescriptions were ready when they were not, and what appeared to be a totally disorganized and non-caring pharmacy staff.I switched to CVS on Lincoln boulevard a few months ago and the service has been absolutely stellar. The pharmacy staff is friendly, prescriptions are filled immediately, and the online and in-person communication could not be better. If I could rate this pharmacy higher than five stars, I would. Keep up the good work.
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June 2023 by Lorna Jones
The Lincoln, Ca location has very helpful and friendly staff. The Pharmacist are always helpful and fast.
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June 2023 by Google user
The Lincoln, Ca location has very helpful and friendly staff. The Pharmacist are always helpful and fast.
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March 2023 by Leslie Dixon
Excellent customer service. Yes, they are busy the majority of the time, but very polite greeting you for assistance.
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January 2023 by Leslie Morris
Usually have a great experience but Kwanita is new and unpleasantUpdated: the pharmacy manager Paul reached out to me about my review on medallia. I use medallia at work, I know that because I gave bad scores regarding my visit he has to reach out. He asked if I had a time and day that I could chat over the phone about my recent visit. I gave him a time window and day. I emailed him the morning of the day I was available with my phone number because I’d forgotten that information and was not followed up with. I’ll go into more detail about my visit on Oct 31st, 2022 at the CVS Pharmacy on this review.The new pharmacy tech seemed confused which is fine, they have a couple pretty new people and I don’t mind people training. Their demeanor was kind of rude right off the bat too though. I asked if I could shelve my medication and pick up a couple meds for someone else, shelve one of their meds. The tech asked me for my relationship to the person I was picking up for which I’ve never had someone at a pharmacy ask. I’ve picked up for family members and partners and never had that be asked. I was picking up for my partner and I told her I was picking up for my partner. She went and picked up 3 of them and came back and said, “that’s not all, there’s more”. I feel like it’s super unprofessional to comment on the amounts of medication someone is picking up. I told her we needed to shelve one and that two of the meds were the same, exact same milligrams and everything. She said okay…. And just looked at me. I just let her scan the meds and asked to check out hand soap and mouth wash there too. She didn’t scan those and rung up the meds. When I asked why we didn’t ring the soap and mouth wash up, she said she thought I was still shopping.It was so bizarre, I felt like she didn’t care, didn’t know what she was doing, I felt like I wasn’t being listened to. I felt like after I said I was picking up for my partner she was acting very weird. I’ve never had someone ask that, and I wonder if that’s normal procedure at pharmacies. It was very eerie and Halloween-ish.Updated again 12/8: Gave them 2 stars because they offer narcan at this location. They’ll write a script for anyone. My line of work makes myself and my coworkers nervous that we’ll encounter an opioid overdose, it is a useful program.
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September 2022 by JOE Alvarez
CVS In Tulare on Prosperity
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May 2022 by David B.
When I moved to Lincoln, I needed to switch my pharmacy to a local one. I went to CVS and tried to get multiple prescriptions transferred. The pharmacy refused. They said I needed to go to my former pharmacy and have them do it, which was 400 miles away. Even with my electronic documents/prescriptions and pill containers, the Lincoln CVS would not transfer the prescriptions. I decided to go to Rite Aid in Roseville instead. They don't have any issues transferring prescriptions. It's literally just one form to fill out. Apparently, the CVS employees can't be bothered to do this simple task. This was just one issue I had at this store. Long lines at the check-out counter, faulty self-checkout machines, and employees who will interrogate you and ask extremely personal and intrusive questions when buying gift cards are just some of the issues here. Target and rite aid will let you buy gift cards without the Gestapo treatment. Go there instead. I suspect this store only exists to sell alcohol to the local homeless population and teens with fake ID. In fact, their liquor prices are pretty competitive, so they have that going for them (hence the generous two star rating I'm bestowing upon them). Maybe they want you to replace your medication with alcohol. After dealing with the pharmacy and other employees here, you will need an adult beverage or seven.
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December 2021 by Jay W.
I have been getting meds from this location for 6 years initially for my elderly Mom and now a couple for myself. But now since my discharge from the hospital I can believe their lack of care for their customers. I received a text they had my meds ready for pick up. When my wife went in to pick them up they didn't have one if the meds. They said it's not available in California unless they order it from LA and it would take a few days to get it. I gave them 4 days and called to see if I could pick it up. They had no notes in my file. They put me on hold then came back on the line and said they had faxed my doctor a request to go with an alternate med and said he hadn't responded yet. So I called my doctor and they had no record of Coorespondence with CVS regarding this med. I trust my Dr as we first met in high school. So my doctor called the pharmacy and got it straightened out. If I hadn't stayed on top of it I'd still be out and maybe dead as the only thing the pharmacy is concerned about is everyone getting their vaccines. I'm looking at taking my business to a different pharmacy!
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March 2021 by Lee S.
If I ever do need a full time pharmacy, it won't be this place. Don't worry, CVS, I'll never darken your doorstep again.
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July 2020 by Chris B.
Terrible customer service, specifically Paul the pharmacy manager. He does not know how to interact with customers and changes the stores procedures at his will. I have used this pharmacy for almost a year and every month I come to pick up my Rx he tells me my Rx is not available. No joke. Every single time. Even when I call ahead and confirm if I could pick up, yet when I come to the store Paul would tell me it wasn't not ready. Today was the final straw, he told me I did not call and confirm because no one would have told me otherwise. Calling me a liar. One month he'll tell me I can pick 3 days prior to the 30 days, then another he would say 2 days prior, then next month 3 days. Every single time making me come back. Today was 2 days prior to 30 days which should be no problem, and of course he informs me I must come back after 5 to pick up. On a holiday weekend when they're closed the next day. He is ok with me not taking my medication nor any health side affects. I asked him for his managers info and he wouldn't provide the info. He told me to call the 800 number and then proceeded to tell me I was no longer welcome at HIS pharmacy. Clearly one of those individuals that relishes any bit of "authority". If you don't have to use this specific pharmacy I highly recommend going somewhere else. I will never step foot in that store again!
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July 2020 by Sherry N.
As I entered the store...I asked for wipes for the handle on my cart... the lady said follow me... she picked up a container of wipes was holding it like it was a gift and said I have these. I replayed .. no ..Your store is to provide wipes for the cart handles..where are they? Her reply..we don't have any. My reply... no....I'm not buying them. Her reply was... do you want these?My reply...no. I should not be asked to purchase wipes for my my shopping cart. Wow wow wowie.................Not over with yet. Her reply... This is all we have is to purchase them. I picked up two items and put it in my cart.... ahh. I'm not feeling comfortable being asked to buy wipes for my cart handle...... I went straight to the checkout counter.My complaint was not excepted during my conversation with the counter clerk.....Amazing......she pointed to the availableFree wipes that were sitting 20 feet from the checkout counter. Not over with this yet...... She told me... Her exact words. I don't believe you that any employee from our store asked you to buy wipes. . I pointed out to her who the store employee was..I left the store and may I say.... This is bull crap. Do not shop in this store. This is unreal harassment and totally wrong to ask a customer to $$$$pay for sanitation wipes. It's inconvenient enough to have to wear a mask. Shame on CVS for this type of treatment. For the past 3 years, I have shopped at Walgreens off of twelve Bridges.I will continue to shop there and never recommend or even enter a CVS store.
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April 2020 by Sheri M.
I am so mad at CVS Pharmacy right now, I could just spit. They were sent a prescription earlier today for an antibiotic that I need to start immediately to continue fighting this MRSA infection. We're 5 miles out of town so they won't deliver but I'm immune compromised & also supposed to stay off my leg so I can't pick it up & Hubby can't drive at night so I called to make sure it would be ready when he got there. He also has a compromised immune system & shouldn't be going in there either but no other choice. Anyway, I explained the problem about driving & they said they "would try" to have it ready as soon as possible but they have to do the scripts in order so they couldn't promise anything!! I explained our problem & asked if they could possibly bring it to the car or even up front & was told (rather nastily) that they don't have enough personnel to do that. Apparently they don't care enough about their most vulnerable customers to bother hiring an extra person to walk meds from the back to the front. They won't be getting my business anymore & I hope they go broke!!!
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January 2020 by Raul C.
I came into the Lincoln location to pickup my prescription, then I saw that the pharmacy was closed already. Thinking that it closed at 9 they started this week to close at 8, so I was able to talked to Linda,the pharmacist. She took the time to go back in and fill my prescription. That's what I call great customer service, thank you.
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November 2019 by R K.
Don't buy any candy or food here. The store's rating should really be ZERO and not one star. Frequently, the dairy, frozen, and ice cream shelves are empty. I wondered about that at the time, but now I know why. I bought some Lifesavers (actually found a roll of them - haven't seen those in years, anywhere) a while back. Finally opened them up to enjoy a nice, tasty, hard candy. Only problem is, they were very old, and soft. Lifesavers are supposed to be hard, clear, and delicious. These were anything but. Don't know how old they were, since I didn't see an expiration date, but I'm guessing they were several years old, given how bad they were. The place was too cheap to give me a refund, even though I had a receipt, since they said that was "out of date". So, CVS saved $1.09. Hope it was worth it, since if you'd just given me a refund, I wouldn't have to be writing this bad Yelp review. I'll never buy candy or other food there again, and I recommend you don't purchase any food items that may be expired, or not stored properly to keep them from going bad, prematurely.