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December 2023 by Theresa F.
Poor passport photo quality, not accepted by US Passport Services. At point of sale the merchant said he would give a refund if they were not accepted. He argued with me and denied his claim when I told him the photos were not accepted. He gave me a 50% but not full refund. I will never use this facility again and recommend you find a more professional and reliable resource for your needs. (Passport agency stated they usually don't accept postal annex photos because of poor quality or accuracy errors. )
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November 2023 by Mitch Morgan
Amazing service highly recommended! Great business ethic.
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November 2023 by Walter Glass
Well, I don't know about the other people experience but I have used this location in Lemon for about 5 years and never had a problem with service or extra fee. Owning and operating a business is hard and unless you have done so you can't imagine the hidden cost. When you get gas at the pump you pay a transaction fee. Business owners must charge fees. Business owners have to pay a service fee when the customer pays for the service and that adds up. When you go to a restaurant you pay a tip fee it is the nature of business. To end customers are not always polite and want extra for free and complain when they can't get it.
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November 2023 by Perry Beaulieu
Best prices on all the random accessories in the store. Added benefit is owner is so dang friendly!
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November 2023 by Leslie Langston
Went to this location because they had international shipping everything was fast easy and very efficient
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October 2023 by Pascual B.
Not recommended really bad service and are racist. I will never come here again. Because First I called and this man was not helpful at all then I went to the shop and it was awful never to come here.
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October 2023 by S.L. M.
I go out of my way to the Postal Annex on Sweetwater in Spring Valley - who are excellent- to avoid this one. Criminally overpriced, and rude on top of it all
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October 2023 by Janneth R
The 2 stars are because they were frindly (Indian couple around their 60s). But they charge me $16.50 for printing and lamination of 4 little sings and were ugly made. They do Not provide services on a first come first serve basis, so I waited for around 25minutes.
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September 2023 by mark hupp
They quoted me $235 to ship a small box overnight. I then went to the post office and shipped the same box overnight for $58.
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September 2023 by Derrick Van
They’re authorized and when you ask for receipt, it will cost you $0.50-$1 depending on what shipping carrier you’re using when dropping off your item. Please be aware of extra cost. They said shipping carrier does not provide them paper receipt to give to customer, how? Any drop off place would give you receipt with no extra charge. This is the first and only place that will charge you for receipt. Should have read the review before coming in. So many complaints about this extra charge, for sure he’s trying to make a quick buck for those that don’t know
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September 2023 by Ellis White
Horrible place trying get something notarized and just rude don’t go to this place they disrespectful….Can’t even explain to me how I should type the paperwork to give my uncle power of attorney just totally blew me off previous owner was rude now this owner rude
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August 2023 by Lia Aranda
The man that runs this particular postal annex is in need of a Business Etiquette class! He treats customers like his business doesn't need the customers. Rude right off the bat! Charges $1 to give you a receipt. Charges extra if you drop off a larger box. Why? UPS & FEDEX are the ones picking it up. They already have prepaid labels. I was willing to overlook everything because it's convenient for me to drop off the packages......but then he kept an extra $20 after a transaction and that was my last time coming here. He did return my money. From now on I'm going straight to UPS.
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August 2023 by Ericka Estrada
DON'T GO TO THIS POSTAL ANNEX!!!!!Worst costumer service ever. The old gentleman was very rude to a costumer on the phone. And than, another costumer arrived and was asking him questions and he completely ignored her. She left. I had to wait like 10min for my payment to be processed because their machine wasnt working and the gentleman seemed very annoyed. I don't mind that it was expensive because I really needed the copies.. but him being so rude makes me not coming back anymore.
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July 2023 by Christopher B.
Extremely poor service. Muggy. Hot. Dirty. Faxed 12 papers locally and it cost $12.99. Postal annex charges $1 for the first page and .50 per page after. This guy charges $1 per page plus $1 for cover sheet. Pure scam. The guy literally hates his job and it shows. I reported to BBB and filed a chargeback. I
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July 2023 by Will Morgan
My momma taught me to always respect your elders, but I'm sorry I had to vent about this experience. I have been dropping off prepaid work packages at Postal Annex for 12+ years and the person working today 6/29/23 (older individual) was a complete a-hole (pardon my French). My work packages are prepaid by the government and he was trying to charge me for the drop off. I tried to explain I've never been charged at any other locations and he told me that he didn't care and that he was going to charge me because those other locations should have charged. I asked to speak to a manager and he wouldn't give me a name or contact info. This guy has zero customer service and wouldn't even listen to what I was trying to explain to him. I wouldn't dare drop off any packages at this location. I usually drop off in Eastlake, but I happened to be in the area so I tried here. NEVER AGAIN. I hope the owner/manager of this location reads this post and would hope they talk or retrain this guy to have more of an open mind and listen to his customers.
