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July 2024 by Doreen Pires-Gilbert
I shop in store but always check the Petco app because the prices are sometimes much cheaper on app and the store will honor the app prices! Having 2 dogs this makes my shopping experience much cheaper ?
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July 2024 by FAYE MALONE
The clerks at the Petcos I have visited, specific to Lemon Grove and the store in South Chula Vista (H Street) are always courteous and extremely helpful!
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July 2024 by Lulu Beach
Good and friendly service . Always takes great care of our animals.
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July 2024 by Yarely Robles
Dylan was great! I came in for a recommendation on food for my puppy.
He was great!
He listened to my concerns, empathized with me on how I felt about my puppies problems & he made some personal recommendations and gave me options in case I was on a budget.
Dylan you are by far the best experience I've had shopping.
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May 2024 by Katia Williamson
I’ve been coming to this Petco since 2013 when I got my first pet chiquis she is now 11 years old. Throughout time I’ve had rabbits, guinea pigs, hamsters, beta fish and recently, parakeets for my daughter. I’ve never done a review for the store but in my recent trip one employee stood out to me for his knowledge. RICKY IS BY FAR THE BEST EMPLOYEE OVE EVER ENCOUNTERED HERE ❤️ I know there’s a lot of knowledgeable colleagues but you can tell he really wants to educate and train people to be better pet owners. Thank you Ricky for your knowledge, patience and guidance. My daughter promised to take good care of the birdies and of everything goes well we plan on expanding ? here is melon and bluey :)
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May 2024 by Keith Patterson
Didn't goes a customer, but contractor.this place to Great for pets in every way. I would definitely use there products and services.
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May 2024 by Carol Munoz
Horrible customer service. Asked a question regarding a bag of food for my dog, and didn't reply to it. The lady just said to find out on my own. Asked another worker for help, she said to wait because she was busy doing something quick. She was not helping no one else at all. Waited 15 minutes or more and she didn't acknowledge my husband and I at all any more. We ended just leaving.
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May 2024 by Emilee Allen
I come here often for grooming for my dog. They treat her with kindness which is incredibly important to me as she’s like my baby! The staff is very friendly and the store is clean. I recently signed up for the Vital Care program and so far I’ve enjoyed it with the rewards I’ve saved. I come here often and spend a lot of money here so I personally think it’s worth it.
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May 2024 by Erica Cook
Always pleasant greetings and customer service.
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May 2024 by David Tuey
The only reason I'm going with 4 stars is because, like most large pet store chains, there is a huge emphasis on dogs and a much smaller selection for cats and reptiles. Otherwise, this is my primary store for my 2 cats and bearded dragon though I do need to sometimes go to a reptile specific shop to find specific items. Staff is always friendly!
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March 2024 by Benita Castro
Not enough products for cats in the Lemon Grove store. They are just as important as dogs !!!
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March 2024 by Brian
Store is clean and staff is friendly.
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March 2024 by Anna Foster
This place is clean. Staff is friendly, helpful, and quick.
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March 2024 by Richard Cox
Nice pet spot to shop at.
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March 2024 by Erika Cubberley
Have been buying food for my pets here for a long time. For my dog, I purchase Just Food For Dogs frozen food, and noticed that one of the bags had a hole in it due to food getting caught in the seal during the packaging process. Since I buy food for the month, I did not notice until I pulled out my last bag from the freezer to thaw. I ordered more for pickup, and brought the bag with a hole in to exchange. To my disappointment, since I was 2 days past the 30-day return window (bought on 1/31, went to exchange on 3/3) they said there was nothing they could do. They did not offer anything to help or any alternatives and just turned me away, not even an store credit or swap out for another bag (which is all I wanted- since it would not be safe to feed this food to my dog not knowing what it had been exposed to). The cashier was polite, but they are not solutions oriented nor cared to listen to my situation. Be sure to check all your products before leaving- sad they couldn’t be reasonable for a $15 bag of food.
