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February 2024 by Jamie S.
Exceptional Service from both Harbor Freight Tools Supervisors! Today I had the pleasure of interacting with 2 supervisors at Harbor Freight Tools, lemon grove and I must say, the service was outstanding. First I interacted with Eric, His friendly and approachable demeanor made the entire shopping experience enjoyable. Jessica was also amazing, she is so friendly and professional and made me feel like such a valued customer. Their commitment to customer satisfaction was evident, as they went above and beyond to ensure I got what I needed. Kudos to Harbor Freight for having such a dedicated and knowledgeable supervisors - it's the kind of service that keeps customers coming back! Me and my husband are very loyal customers, we live in Chula Vista but only like doing our shopping here at this location
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February 2024 by Miguel Santiago
good prices
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February 2024 by Gary Franco
Has as good or better warranty than Craftsman.
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February 2024 by joseph zimmerman
Got stuff here that isn't at other locations
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February 2024 by Wellknown Eater
Love this place,Best prices in town. I spent $40 and got a free power tool.
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February 2024 by Phillip Marable
Great prices and I like their tools
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February 2024 by Sterle Sisco
Good place to get almost anything you need to do the job.
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January 2024 by Jesus Benavides
Ok place but not able to find roof box for the car
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January 2024 by ricardo moreno
Excellent ?
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January 2024 by Francis Armenta
Very good service and cheap tools.
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December 2023 by thanh chau
I here at harbor Freight Lemon Grove la mesa. when ever I need tools. I just want to used rest room they still had 30 min before close. but I can't use their restroom in emergency . I never go back at this store
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December 2023 by Rebecca Dellavilla
Carlos is an absolute gem and deserves a huge shout out!! He processed a return for us, turns out we didnt need the product we had purchased.My husband and I left impressed by his good attitude, knowledge of the store, quick and efficient work on the register, and willingness to help.
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October 2023 by John Palicki
They have almost any tool you need for really great prices.
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October 2023 by Joe Hadeed
I came today at 11:31 am rude cashiers and they didn’t want to help me at all! So there is 2 cashiers and one weird line on the other side . Store seemed to be operating weirdly . The older chashier is a female extremely rude to me. For no reason
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September 2023 by Rick Evans
STAY AWAY! I thought I had found a nice alternative to HomeDepot, but I was wrong. My first and only purchase there was a small air compressor on Aug 12th, 2023, but it was not powerful enough so I could not use it. I returned it on the 18th. The cashier was friendly enough and asked if I wanted to exchange it. I said not today, I need to purchase a larger one along with some other tools another day. Besides, I said the line to check out was too long and I was in a hurry so I would be back. She said that was fine, and started the refund process. The cashier then had to call the manager for a code to complete the refund. The manager (some young lady ) ran over, and rudely said to me.. "Since you are not exchanging, I am charging you a restock fee", and then she abruptly ran off. Even the cashier was stunned by her action. I said to the cashier, you are charging me a restock fee? She said, we don't if you exchange it, but if it is a return then we do. I was only told when I purchased the compressor that I had 90 days to return it. Nothing about a restock fee. The compressor was still new in the box, why a restock fee?? I was in a hurry so I said fine, but that is totally wrong! $10.00 restock fee on a $53.00 compressor? HomeDepot does not treat their customers like that, nor does Lowes. EASY Returns! Harbor Freight needs to treat their customers with better respect and be more like their competitors. And until they do and understand what they are doing is completely wrong and not good customer service, I will not be going back there. Just Terrible!
