GameStop is a home base away from home for gamers, ready to help raise your game. It is the spot for new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, and Nintendo, plus retro gaming. They also carry trading cards, sports cards, Pokemon cards, and other TCGs, as well as gaming, anime, and pop culture merch like collectibles, action figures, apparel, and board games. Customers can sell or trade in old consoles, games, accessories, and phones for cash or store credit, and they are now buying PSA graded collectibles. The customer service is often described as amazing, accommodating, and helpful. Staff are noted for being friendly, kind, super professional, nice, and informative. They are willing to help sort through coupons, hold items, and assist with exchanges or returns efficiently. While one specific location received negative feedback, the overall experience is highly recommended, with many customers enjoying shopping there for years.
Customer service was amazing! came in to get the new Zelda amiibo's, but their systems were down. Had to wait a little bit but the lady was so friendly, kind, and made the wait seem like seconds. She also helped me sort through my coupons to get the item for free! (using awards of course)
July 2023
Very accommodating and helpful. I called ahead about an item I was looking for and they had it in stock. The clerk agreed to hold it for me. When I arrived, he was very nice and super professional.
July 2023
Very Nice and friendly staff, easy in and out for an exchange with no questions asked, except for the reason for my return, then they would send me on my way, unlike the one location in City Heights, I would stay away from it as far as I can. Thank you for the person who helped me today at this College location.
