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December 2023 by Rob Balala
Great service at a great rate!!
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December 2023 by Cali W.
This is the worst insurance company ever. My car had been vandalized. I called to file a claim. It's been 3 days and I still haven't received a call from an adjuster. Meanwhile my car remains inoperable.
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July 2023 by Mario M.
Lizbeth was super helpful an made sure I got the best possible price on my insurance , Great service from her I would def recommend coming here
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April 2023 by Kayonna C.
Fred Loya is horrible!! You can't get in contact of anybody that's in claims, they give you the run around, just B.S and they're cheap as hell so that should tell you everything you need to know right there! No HELP NO NOTHING just a horrible insurance company.
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April 2023 by Adan Zuniga
Every time I go in it's like PMS Central.
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January 2023 by Lorena A
I've been using Fred Loya for 3 years, no issue. I came to this location to add a new vehicle, but the lady there was super unhelpful. Went to a different location and they were way more helpful and understanding.
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October 2022 by Eduardo Raiz
Very straightforward place good service
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August 2022 by Tony Alva
I'd give it zero stars if possible...stay away from them
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August 2022 by Steve B.
Fred Loya is so BAD the company is not even allowed to do business in many States. They have the worst report I have ever seen with Consumer Affairs. Unfortunately I was sitting at a red light when one of their customers slammed into me. Now I am forced to deal with a company that is right up there with Direct TV and Bank of America, the absolute bottom of the barrel! Stay as far away as you possible can from this horrific, incompetent, company.
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July 2022 by LOL RIP
I've been using Fred Loya for 3 years, no issue. I came to this location to add a new vehicle, but the lady there was super unhelpful. Went to a different location and they were way more helpful and understanding.
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June 2022 by Alonzo N.
Horrible traumatizing experience with Erica and Brenda, rude and unprofessional. Try to avoid coming in person, unless you have to. I sent regional manager an email, with everything that was said. Unacceptable behavior.
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August 2021 by Billi P (billi)
I worked with Valeria, she was polite and thoroughly explained any answers to my questions.
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July 2021 by Andre Williams
Great friendly service
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January 2021 by Miguel Bastida
I would not recommend the company if you actually need insurance service, sure its cheap, but don't count on the adjusters when seeking repair assistance on a claim
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December 2020 by Guadalupe Florian
I have a bad experience at a facilitate, San Ysidro to be exact, I have been a customer since 2014 and I have numerous cars under Fred Loyal insurance. I was mad after a employees treated me bad, Nevertheless I pass this facilitate and a girl name Valeria (don't know her last name) treated me amazing and help me out with my issue. She was very helpful and polite.
