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March 2024 by Lulu Chan
I used to go here often when they were Eyeglass World. Now they have changed to America’s Best.Only 2 stars because the outside staff tried their best and was helpful. My glasses absolutely suck (they fall off my face completely even after staff tried to tighten it) and there is no way to fix it. I was told that they can only replace it if I purchased their protection plan - I was not given this option at the time of ordering my glasses. Just know that if your glasses are not to your liking, there’s nothing you can do to fix it without purchasing this plan. I pretty much just wasted my money on this pair since they can’t even stay on my face and was poorly constructed to say the least.In addition, their current optometrist was the most unhelpful one I have ever seen in my life (I’ve had glasses since I was 10). She didn’t explain things well and made me very confused about my prescription. I had to get a second opinion from another professional to let me know what’s actually going on with my eyes. My sister also came in for her exam with the same lady and she got the same feeling. The lady was abrupt, quick, and didn’t seem to care. It made us worried that we might be getting the wrong information because she was in a rush to get us to leave. I miss Dr. Curry or the whoever the optometrist they had previously was.
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March 2024 by jeffrey ibarra
Very slow customer service. It’s got a not my problem it’s their problem type of vibe. I’ll only be returning for my eye exam because the new female optometrist gave me better and clear explanation of my contacts prescription and further explained to me about my stigmatism in my right eye. In short there needs to be better accountability and customer service. I spent much too much time at the store than I needed to spend on my day off.
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March 2024 by Vicente Estrella
Was greeted as I walked in the door by the Lovely Mel. Very professional, talented, and experienced in all things glasses. Helped me find something similar to what I had. Gave several prices, from the Best I can get, to the basics. I ended getting the Best and it was half of what it would off been at Target. Thanks Mel you were AWESOME !!!!!!
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January 2024 by Ruben G
Absolutely helpful from getting an appt time to happily helping me when I accidentally bent and messed up my frames without delay at all and repair them as a walk-in. ? Thank you Lemon Grove Office Staff!
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December 2023 by Pamela Thomas
I like this place! I've been here three years in a row. My two adult children and I all get our glasses here. There is plenty of staff available and they are really nice and helpful. We are assisted quickly. They don't hard sell anything. They provide consistent and accurate information. There is a good selection of frames at varying prices. All five pair of my glasses were ready in under 24 hours, three of which were available within 2 hours. The parking is free and I've never had an issue with finding a space.
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October 2023 by Bridget Spence
Victoria was very pleasant, and she helped adjust my old glasses to use while I wait 10 days. The eye exam is very thorough. I know it's a much better exam than at Stanton optical. Prices are average. Overall it's convenient great eye exam and helpful staff.
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September 2023 by Joanna Alcantar
I had a fantastic experience at Eyeglass World ! The staff, especially Rosa, was incredibly helpful in assisting me to choose the perfect pair of glasses. They were patient, knowledgeable, and guided me through the selection process. I couldn't be happier with my new glasses, and it's all thanks to their expertise and friendly service. I highly recommend Eyeglass World and Rosa for anyone looking for a great eyewear shopping experience!
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September 2023 by Kerry Eskenas Schlossberg
We are so happy to have found Eyeglass World, which has a great selection of kids' glasses frames, great service, and a wonderful eye doctor (Dr. Tammy Monck). My young daughters will be going here for appointments from now on-- highly recommended!
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August 2023 by Ally Kaiahua
Honestly, I have been getting my eyeglasses with Eyeglass World for many years. This is by far the best location. They are so friendly and efficient!!! And saved my life in a pinch when my foster puppy ate my glasses LOL. THANK YOU JESSE! You saved my life today. I promise you have my business for life!!!!!
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August 2023 by Ramon N.
The place is plagued with people who don't know how to do their jobs. Completely unfamiliar with the art of making glasses. And definitely ghetto. But if that's what you're into then this is the place for you.
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August 2023 by G
We went to get a new prescription lenses for my daughter. We still had her frames from last year so our insurance wouldn’t cover frames until next year which is what I expected. Allison helped us with updating her lenses and usually turn around time is 1 business day as long as they have the lenses in stock. Unfortunately since we get the anti reflection coating it was going to take about 5-10 days. She gave us the option of taking her glasses home so she wouldn’t be without one but i decided to leave them so we wouldn’t be driving back and fourth/waiting for them to be done. It was completely understandable and it was an easy transaction since she didn’t get new frames. Also we went after lunch and it wasn’t busy so that was a big plus.
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August 2023 by Jaron Christopher
Alan was my saving grace today. Broke my glasses this morning. He gave me a temporary part so i can drive home. Then got me set with my second pair I had previously purchased and was ready when i came to back. It couldn't have been a better day. Thanks Eyeglass world. Especially Alan. ?
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August 2023 by Jeidy Redondo
Went there yesterday hoping to get new glasses cause my dog chewed up mine and I was so happy they were able to get my glasses done in less than an hour. The manager Jessie who was the one that helped me and my husband was amazing, he helped us with everything we needed it. Even my husband got himself two new pair of glasses. The service was great and they were all very helpful. So happy I was able to get my new glasses. First time visit here and we loved it! Def coming back.
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August 2023 by LENZ KRAFTERS
Rosa, has provided an incredible experience. First time coming in and won’t be the last. Will be retiring for more business and will be referring my friends and family.
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August 2023 by Christian Alfonso
I came in with my 2 year old son one morning to order prescription lenses for frames I bought online. Rosa was very kind, knowledgeable & helpful throughout the whole process. She helped me find the best deal and was even able to figure out my son's PD when my optometrist did not. Highly recommend.
