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December 2023 by Kathryn Tarich
It's suppose to open at 11 am it's a 1130 and nobody's here. What the hell's going on??
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February 2023 by Linda England
Whenever I call someone picks up the phone and hang up this happens all the time not very professional this cricket location need better reliable workers that's going to help the clients not pick up and hang up on them
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January 2023 by Sylvia24gmail.com 155carver
Today 01/04/2023 to drove to Cricket retailer on Broadway n lemon Grove got there at 6 pm store was closed. On door states store closes at 7 pm. About 30 mins of waiting a person finally opens the door. Have you know very cold outside waiting.
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September 2022 by Juan Pina
Everything time when I go to pay for my bill they tell me there no internet and no change.
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July 2022 by E Bautista
Jo and Rodrigo Hooked me up with a great deal thanks will be bringing friends. Great location. Highly recommend
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July 2022 by Josh Cast
Best experience I’ve had in a whileAyesha helped my wife so much when we needed it the most. Thanks!
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June 2022 by Jason Vorhest
Came in with a tuff situation and the guy there handle it professionallyJust switched over to cricket and with my experienceI’ll be staying for a while. Highly recommend thisStore. Thanks
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June 2022 by Hope English
The store has great customer service, the atmosphere really close to the trolley so it’s easy to get to. Rodrigo was pretty cool
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June 2022 by Chari Warf
Best experience I’ve had at any phone placeSuper nice and honestI will be bringing family and friendsThanks
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June 2022 by Thomas Foy
great customer service ! upgraded my phone and got everything transferred
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June 2022 by Lety Joy
Great customer service I was in and out in 30 minutes close to trolley station so super convenient
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June 2022 by Fen Land
My experience there was pretty good, the prices are super affordable and stores nice
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June 2022 by Maria Coronel
Very Good customer service , got everything i need on New Phone
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March 2022 by Kaleb H.
Horrible horrible horrible customer service. Went in on Monday afternoon 3/28. There were two representatives working both of them were with a customer. Neither of them acknowledged me as I walked in. About 45 minutes of me just standing there finally one of the representatives asks if I have a question. 45 minutes of me standing there without acknowledgement and you want to know if I just have a question?! I explained im here because I purchased a new phone online, I'm a new customer and I'm having complications activating my new line. He proceeds to ask me for my phone so he can help me while he's still helping another customer. I hand him my phone thinking ok great he's going to help me. 15 minutes later he approaches me and says I need to call customer service because he can't help me since I purchased the phone online. Ridiculous! Totally wasted my time.
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March 2022 by Junior Garcia TV
I called Cricket's customer support to get my PIN reset. They advised me to go to in person because my phone was not getting text messages, all I needed was to show my ID. I went and employee who opened the door said to call 611. I explained that they had instructed me to go in person. It seemed he was just waiting for the time to pass so he can clock out. I ended up going to the Cricket on University, the girl there was super helpful and was ablento reset my PIN in less than 2 minutes. The guy at this location could've helped me, he just didn't want to. What a shame!!! I ended up switching to Verizon afterwards.
