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July 2024 by Fossil Plug
I have been to this gas station more than 100 times and have always used my app. Today, I was kicked out premises because I told the cashier she was wrong. I have used the app once a week for the past. So, Skip it if u need to use the app. Avoid what I just went thru and go to another chevron.
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February 2024 by De Gaucherie
I have been a frequent customer of this Chevron gas station off Broadway in Lemon Grove, CA, and unfortunately had a horrific experience here. I just purchased a regular coffee at this Chevron and asked the staff if I could get a small cup of ice with my clean plastic cup. They said yes, and so I filled my cup with ice and retrieved my coffee. I then filled my other melted drink in the car with the ice, all the while I started driving. 15 minutes into the drive, I took a sip of my drink and it tasted like CIGARETTE BUTT!!! I had to spit my drink out almost immediately with a reflex of repulsion. My drink was completely ruined and I had to toss it out. I am too shocked and appalled about this incident, and I am too exhausted to call this gas station to ask them to check their ice machine, because their ice tastes like cigarette butt and ruined my $5 drink. This kind of situation should not be happening in this kind of store and is a public health concern. It's the same disgusting feeling when knowing that a server spit in your food. I will also report this situation to corporate.
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February 2024 by La verdad os hara libres
Chevron hired the best cashier. Her name is Caroline. She is the best customer service representative my husband has met since his arrival in San Diego. She mentioned the rewards program her store offers and she made us save a lot. I hope Chevron rewards her for her great attitude toward others.
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December 2023 by kathy beecher
On 10/19/23 I went through this car wash and ended up with a broken mirror, pieces of rubber weather strip pulled up and a car that didn’t even get clean ( still had a spider web undisturbed in the rear window). I let the girl inside know what happened and she went in the car wash and handed me my shattered mirror but offered me no additional solution. I immediately filed a complaint online to get reimbursed for the car wash and broken mirror and was given a case number. Over a month went by with no resolution. I called customer care this time and was told location manager would contact me. She sent an email asking for price of the mirror. It has now been over a week and I have not heard back from her. Got an email saying my case has been resolved, it has not. It has now been 2 months and I’m still waiting for this to be made right. This could have been fixed for less than $50 they obviously don’t care about their customer or customers property.
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November 2023 by Jai Pab
Rude as can be great employee great job
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September 2023 by Marcia Thomas
Very Pleasant staff!
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September 2022 by 4mrbigcbro
I work in this city, good cappuccino & snacks, clean bathrooms.
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July 2022 by Aura Master Nation
Gas to high?
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November 2021 by Ray S.
People are friendly, prices are comparable to Area and California. But I got to get back to Texas.. Store was well stock and somewhat clean.
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October 2021 by Joel C.
The many great filling stations that you may find on your travels across the United the many drivers that do travel across the many Highways and that the nights can be very long and you want to get that great cold drink or that favorite snack to get you home . Gas stations are the many service supermarkets that are across the United States and they are the ones that are open the many long hours they provide the many great food and drink services when the many other stores which are closed . So many great filling stations that can be named are the ones of Shell and Texaco and the many 7 11 stations which has the great hot food . There is one location has been one of the best and the most well stocked because it has a great location at the corner of Broadway and Mass Street in Lemon Grove one location that was better than most stations here in San Diego . When you have a great location such as Chevron that can handle many customers in the morning to the many times that I have seen the many rushes they had at many times of the morning . Fresh products are the things that keep a great supermarket gas station such as Chevron yet many other stations don't open early yet Chevron has good fresh coffee and the many hot products that can start your morning and have a great way to get gas fill ups . I had purchased sandwiches in there which were the best and the drink specials you can beat the price most other places you would hardly find specials and some of them just charge only for one that you could get many . As a reviewer the customers is one of the best and the great people that work there they are very helpful and give the best suggestions as far as directions and the great food that is prepped and put out .
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October 2021 by Victoria B
The rep inside likes to argue semantics instead of being solution oriented. This is poor customer service. Tell me what you can do to be helpful, I don't care what you "can't do" in a situation.
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September 2021 by Kashif Ahmed
Poor customer service. Cashiers are not smart. Somehow, they couldn't let me punch my # for rewards. The cashier said that I had no points... I hadn't even entered my # yet. This happened twice here. I knew she was lying... I went to another Chevron and it worked.
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July 2021 by Richard R.
Ridiculous went to cash my 50 dollars scratcher, they can't afford to cash that amount hilarious..also rude service as she didn't care must of not been a manager, at 9:05 pm on 07/28/2021 . Beware scratcher people this chevron sells them but can't afford to pay the payout lol
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February 2021 by Pam K.
Showed up to use Amazon locker and sign on door said shift change closed for 10 minutes. I went to open door not seeing this at first and she was signaling nope. Want to get it done so I wait outside the door. She is moving super slow. Now there is a line of over 6 people and people are leaving because it has been longer than 10 minutes. I commented they should change their sign if it's going to be longer than 10 minutes, as I would have made a different choice. Then I want to sign up for a special they are advertising. I ask how to do it. You have to go home and do it. So how do I get credit for the purchase today? Response is you don't or go home and come back and wait in line again. Keep your special. I won't be back anytime soon. Customer service had always lacked here, but store and pumps are clean.
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December 2020 by Casa Santos
Convenient.