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March 2024 by Alejandro G.
Do yourself a favor and avoid going to this 7/11 at all cost unless you want to be wrongly accused of "stealing" a bottle of soda. The way I was talked to and treated by the employee at the time of the incident was completely unacceptable and dehumanizing. Not an ounce of customer service in sight.
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February 2024 by Nate Wright
These idiots will go on breaks and lock the door without placing a sign. The informed the customers when they will return. Freakn pathetic!!
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February 2024 by N M
Don't think of going at past 1am. Those doors are locked and the lights are on but store is closed until 5 am. Every single day of the week. New management isn't exactly customer focused.
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October 2023 by Kendra E.
This 7-11 is in a great location, but it's just not very clean. It could use a good scrubbing and sweeping. The cashier is polite, I've never encountered a rude employee. The cashier usually is a young guy, when I come and he's always nice. They tend to always have coffee and are stocked I think. It just needs to be cleaned.
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August 2023 by Christopher England
This store location needs to update their time schedule, looks like they open after 5 am (not really 24hrs).
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August 2023 by Rico S.
Isn't this place supposed to be 24/7, they're closed with no sign saying that it is when it's 24/7, atm is usually down and the cashiers are too stupid to count right
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July 2023 by Elizabeth Tsarnas
To the tall man with long hair working late night on 7/11/23, you are an absolute Angel of a human being.
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July 2023 by Anthony Hawkins
I don’t know if the owner looks at post about his, or her, store but the guy in there today Sunday June 11th 2023., was the politest person I’ve ever met in a 7/11 good guy! It’s 8:06am just in case the higher up’s are wondering to whom I’m talking about. So they know the date and time.
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July 2023 by Noel A.
The sign outside says Under New Management. If that is the case, then either Management stinks or Management needs to hire better employees. I went into this location in Lemon Grove to buy a pack of gum & get a free small Slurpee since I'm a rewards member. The gum came to $2.09, when I opened up my wallet & gave the guy a $5 bill. He made some comment under his breath & I said, "I'm sorry, what did you say? I couldn't hear you." He said "Oh nothing." And I replied, "I really didn't hear you the first time." He then said "You gave me a $5 & you had dollar bills in your wallet." I opened my wallet to show him I only had one $ 1 bill. He mumbled something under his breath again & I said "If I had the exact amount, I would've given that to you." So my first problem with this is that this employee of 7-11 shouldn't be so picky about what monetary denomination I or any other customer gives him. If he doesn't have enough change in his register, then he might want to plan for that in the future. That's not my problem or any other customer's problem! This guy should be glad customers are patronizing this store because it is DISGUSTING inside. The station with the Slurpees & fountain drinks needed to be wiped down. It just takes about 2 minutes to clean it up. I didn't have to show the cashier what was in my wallet but I did because I didn't want this pompous jerk to think he was right. I know there are much cleaner, well-stocked 7-11s near me who have nice employees, so therefore, this one doesn't deserve my business. The New Management should be ashamed of their employees & how the store looks.
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March 2023 by Collette Cable
I stop in here at least twice a day. They've ALWAYS greeted me as soon as I walk in and have great attitudes.. (every employee).. I think it's great and never had a problem..
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December 2022 by Meh No
I left the keys at 711 and I couldn't find the keys so now they're not helpful or trying to help me find them, and I asked to contact manager and they wouldn't help me out
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October 2022 by D H
Not open 24hrs a day as they show on Google …. So please kindly remove such misrepresentations!!
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September 2022 by Scott McCord
Marvin got our pizza and drinks fast! Thank you for the excellent customer service, perfect! Really appreciate it we were on a time crunch. ⭐⭐⭐⭐⭐ 10/10
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September 2022 by Jessica Mendez
Has noticeably been going downhill. Coffee is almost never fresh even first thing in the morning, just overheated, burnt coffee from the night before. Wasted more money. Just go to the one on Palm, always clean and fresh pots of coffee.
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September 2022 by Dodd Holiway
Not open 24hrs a day as they show on Google …. So please kindly remove such misrepresentations!!
