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April 2024 by Kaufusi Mataele
Rude as hell.Who hired these KIDS??
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April 2024 by Jennifer Vasquez
Customer service needs to improveSo bad would not recommend anyone coming here
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April 2024 by Alana Femdoll
The coffee is a little too hot but I rather like mine a bit tepid with drinkability. Thank u for sharing ur service with our community and letting us conduct small business meets every so often. Best ?Starbies? ever.
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March 2024 by Marlen Madrigal
On my vacation [February 9 to 13, 2024] I visited this place every morning and I have no complaints about anything. I loved it and will return on my next trip to Hawthorne. I'm from Costa Rica ??.
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February 2024 by Evelyn García
One of the few places where they really give you what you ask for... Satisfied!
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January 2024 by Teresita Carranza
The staff is really pleasant, helpful & knowledgeable about the drinks.
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January 2024 by M J
Stopped here for the first time and I loved how sweet all the baristas are.Was very hectic but they communicated well with me. Never made me feel like I was stranded, Nick took my order and he was very patient with me even tho it was hectic.Totally recommend you to stop in this Starbucks
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January 2024 by Mr.Panda 27
This is a very slow and it took 1 hour just to get my 1 order and they even got it
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December 2023 by Jerry Newland
Good and time factor to ordering not bad considering the amount of
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November 2023 by kate baumann
This is first time I’ve ever left a bad review for a business, but it’s necessary. I’ve never experienced a coffee shop with such a bad vibe before. I’m staying in the neighborhood for a few weeks visiting family, I’m walking distance to this location, and have gone 4 times this past week for sheer convenient coffee. Every time I’ve gone in I’ve had a shockingly off putting experience. I will not return after today. Never once has the staff greeted me, they all seem miserable and resentful of their customers. On my first visit, I ordered at the counter. The barista charged me for all sorts of add ons for foam and sweetener that I did not ask for. I could tell that the price sounded high, so when she asked if I wanted a receipt I said yes. I pointed out the extra charges and told her I was confused why she charged me for all these things I didn’t order. She rolled her eyes, didn’t apologize, and said she’d give me a refund for the extra $2 charge. To be honest I was surprised her manager didn’t refund the whole drink, but I let it go and didn’t comment, I took the $2 refund and left. On my next few visits, I ordered from the app and waited by the pick up counter for way too long before anyone would acknowledge me. Not only was I never greeted, but this staff actively avoids eye contact. On today’s visit, I placed an order with a pickup time of 630am. I arrived a little late, at 634am. The drive through was busy, but the lobby door was locked. I could see 5 employees inside, 2 of them were working. I awkwardly stood there waving for a minute. No one would look at me. I awkwardly knocked on the door and one employee looked at me, I think she was the manager. She ignored me and looked down. Then 3 other employees looked at me and turned around to ignore me too. I knocked again. The manager pointed to the drive through line. So I said through the closed door, I walked here and ordered through the app. She said something to the staff. A few seconds later a different employee came to unlock the door. He was obviously annoyed, didn’t look at me once, and everyone inside made me feel completely unwelcome. I immediately said, “I’m sorry, I’m so confused. Are you guys only open for the drive through right now?” The manager glared at and addressed me as if I were her enemy #1 as she responded with, “the lobby opens at 630. We opened late today at 640.” That’s all she said. No apology, no have a nice day. The whole staff made me feel so gross and like I did something wrong. I’ve worked in hospitality, I was a bartender for years until 3 months ago. An hour later and I’m still scratching my head over how the staff at a coffee shop could leave such a terrible impression for no reason. I’m dumbfounded. The vibes here are straight up toxic and I’m better off feeding my coffee fix literally anywhere else other than here. I don’t recommend this location to anyone until they find new management. Good luck
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November 2023 by Johnny Gomez
Waited over thirty minutes for a cold brew. Didn’t know it was that difficult to pour cold brew in a cup and put ice in it. Maybe I should have tipped for the exceptionally quick service?
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November 2023 by Chilly Snap
Google maps read less busy than usual but they took a long time with our order and they still got our order wrong.
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November 2023 by Scott K.
The best team with the nicest service the best selection most comfortable sitting nicest cleanest facility with the friendliest team on the West Coast highly recommended easy park and go see go see robert and his whole team for smiles!
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November 2023 by Cynthia T.
My kids and I went here today excited to try the new drink gone viral on TikTok the pink strawberry drink I order 3 venti drinks and I wait over 15 mins in drive thru so when in I get to the window the lady says 19.90 I gladly swipe my card and she hands me one drink as I look at the drink I say hey there's no strawberries in it then she says" oh we ran out did I not tell you?" I'm like no she says" oh sorry"....Clearly if she told me I would have left the whole point was the strawberries why would they serve the drink just like that not professional on top of that charge me for it and expect me to be ok
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November 2023 by DC R.
Took a walk to this location only to find out they closed the inside early. When I inquired about it, they became very rude. Brushed me off. I asked about their hours and the inside closed at 8. Nothing indicated that on the website or at the store. Very condescending attitudes.
